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Resumes 41 - 50 of 10293 |
Washington, DC
... * Maintain documentation for all cases including queries, process steps, and resolutions consistent with customer commitments, prescribed protocols and processes. * Mentor junior support engineers as needed or requested by management. Level ...
- May 30
Ashburn, VA
... using different tools ● developing SQL queries to fetch the database find out correct data for testing and to test the backend process of the application ● involving in developing Automation Scripts, execution and analysis test results using BDD ...
- May 30
Washington, DC
... additional knowledge in storytelling Built relationships and advanced networking skills Developed personal brand Gained creative process knowledge UMASS LOWELL ADMISSIONS Jan 2023 — May 2023 Call Center Communications Assisted students and parents ...
- May 29
Fairfax, VA
... Mobile App Event Planning Wireframing, Prototype, Figma, User Interface, UX • Designed a user-centric mobile application aimed at simplifying the event planning process, allowing users to select venues, communicate with service providers and manage ...
- May 29
Washington, DC
... Led the conversion of AV rooms equipped with Crestron systems, overseeing the upgrade process to Poly systems, resulting in enhancing functionality and improved user satisfaction with the updated technology. Provided hands-on assistance to clients ...
- May 29
Silver Spring, MD
... Use Kafka a publish-subscribe messaging system by creating topics using consumers and producers to ingest data into the application for spark to process the data and create Kafka topics for application and system logs . Associated with implementing ...
- May 29
Washington, DC
... Revamped the call center development process by introducing a new training program, reducing staff onboarding time by 30%. Applied customer experience strategies to offer unique solutions, leading to a drop in customer churn rate by 18% Led account ...
- May 29
Washington, DC
... Expertise in designing workflows/process diagrams using Lucidchart, UML, Balsamiq, Draw.io, and MS Visio. Experience in leveraging enterprise architectural frameworks such as DoDAF, TOGAF, and Zachman to drive strategic initiatives. Extensive ...
- May 29
Leesburg, VA, 20176
... Skilled in identifying opportunities for process optimization and cost-efficiency improvements. Strong expertise in translating complex data into actionable strategies for organizational growth. Proficient in developing and implementing forecasting ...
- May 29
Takoma Park, MD
... More than 10 years of US Government, District of Columbia Government and private sector experience in program areas including financial analysis, budget analysis, economic analysis, business process integration and competitive analysis. Effective at ...
- May 28