| Resume alert | Resumes 31 - 40 of 42 |
Customer Service Sales
San Diego, CA
... Oversaw performance of telecommunications infrastructure and ACD utilizing a broad range of technologies, including Avaya (EAS, CMS), Aspect (eWFM), Intervoice, and AT&T. Developed and administered comprehensive training programs, and performed ... - 2012 Jun 20
... Oversaw performance of telecommunications infrastructure and ACD utilizing a broad range of technologies, including Avaya (EAS, CMS), Aspect (eWFM), Intervoice, and AT&T. Developed and administered comprehensive training programs, and performed ... - 2012 Jun 20
Customer Service Sales
Chula Vista, CA, 91914
... Additional information: •Computer Skill : Microsoft Office and outlook, TRESS, CMS, AVAYA, Equality. •Skills: Good computer skills. Outgoing, self oriented and motivated. Good Sales Rep. Experienced in telecommunications, customer service, sales, ... - 2011 Aug 24
... Additional information: •Computer Skill : Microsoft Office and outlook, TRESS, CMS, AVAYA, Equality. •Skills: Good computer skills. Outgoing, self oriented and motivated. Good Sales Rep. Experienced in telecommunications, customer service, sales, ... - 2011 Aug 24
Customer Service Data Entry
Chula Vista, CA, 91913
... Utilize NICE Application and AVAYA program to manage calls, learned to utilize its different functions and capabilities along with our Interactive Client program Volunteered to train new Customer Service Specialists every time a new group was hired. ... - 2011 Jul 14
... Utilize NICE Application and AVAYA program to manage calls, learned to utilize its different functions and capabilities along with our Interactive Client program Volunteered to train new Customer Service Specialists every time a new group was hired. ... - 2011 Jul 14
Technology Professional
San Diego, CA
... • Phone Systems: NEC, Avaya, Lucent Definity ProLogic, Lucent/ Avaya Audix messaging. ACDC Call Center, and Call Center Accounting EDUCATION MESA COLLEGE, San Diego, California Computer Science • Business Administration (Course work ) UNITED STATES ... - 2011 Apr 26
... • Phone Systems: NEC, Avaya, Lucent Definity ProLogic, Lucent/ Avaya Audix messaging. ACDC Call Center, and Call Center Accounting EDUCATION MESA COLLEGE, San Diego, California Computer Science • Business Administration (Course work ) UNITED STATES ... - 2011 Apr 26
Customer Service Project Manager
San Diego, CA, 92110
... Championed the delivery of unified communications for corporate and remote users by implementing Avaya VoIP integrated system to replace multiple, disparate legacy PBX system. Solution increased efficiency, simplified maintenance and reduced ... - 2010 Nov 26
... Championed the delivery of unified communications for corporate and remote users by implementing Avaya VoIP integrated system to replace multiple, disparate legacy PBX system. Solution increased efficiency, simplified maintenance and reduced ... - 2010 Nov 26
Manager Project
San Diego, CA, 92122
... Platform Cisco, Telephony@Work, Aspect, Avaya, Octel, Periphonics, Nuance, Experience Speechworks, ROLM / Siemens, Nortel, Fujitsu, NEC, Toshiba, Mitel, Davox, Melitta, Octel, Phonemail Technologies Premise and Hosted VoIP Contact Center, Premise ... - 2010 Nov 13
... Platform Cisco, Telephony@Work, Aspect, Avaya, Octel, Periphonics, Nuance, Experience Speechworks, ROLM / Siemens, Nortel, Fujitsu, NEC, Toshiba, Mitel, Davox, Melitta, Octel, Phonemail Technologies Premise and Hosted VoIP Contact Center, Premise ... - 2010 Nov 13
Customer Service Representative
San Diego, CA, 92114
... • Hardware /software support for entire AT &T region • Technical support for application • LAN /WAN troubleshooting skills • MS EXCEL, Outlook, DOS, Windows 95 /98 /2000 / EX experience • AVAYA /CCTP /C ISCO IP Phone /Citr ix / Taleo experience - 2010 Oct 19
... • Hardware /software support for entire AT &T region • Technical support for application • LAN /WAN troubleshooting skills • MS EXCEL, Outlook, DOS, Windows 95 /98 /2000 / EX experience • AVAYA /CCTP /C ISCO IP Phone /Citr ix / Taleo experience - 2010 Oct 19
Management Project
Cardiff By The Sea, CA, 92007
... Maintained support of Avaya/Cisco telecom system supporting over 500 site users by: implementing new features to aide changing business roles, documenting installation procedures, and troubleshooting escalated issues. . Assisted in leading a team of ... - 2010 Oct 15
... Maintained support of Avaya/Cisco telecom system supporting over 500 site users by: implementing new features to aide changing business roles, documenting installation procedures, and troubleshooting escalated issues. . Assisted in leading a team of ... - 2010 Oct 15
Engineer Manager
San Diego, CA, 92154
... Phone System Administration (Avaya). Languages: C#, ASP.Net, Java, SQL, HTML, XML, Web Services. Alfredo Rojas Resume Page 2 - 2010 Oct 05
... Phone System Administration (Avaya). Languages: C#, ASP.Net, Java, SQL, HTML, XML, Web Services. Alfredo Rojas Resume Page 2 - 2010 Oct 05
Project Manager Customer Service
La Jolla, CA, 92037
... the fully-completed system replaced an existing touch-tone Avaya Conversant IVR system. This first phase of the system was released in July 2003, as expected. - Refined and authored system requirements with the Uniprise business partners - Reviewed ... - 2010 Aug 15
... the fully-completed system replaced an existing touch-tone Avaya Conversant IVR system. This first phase of the system was released in July 2003, as expected. - Refined and authored system requirements with the Uniprise business partners - Reviewed ... - 2010 Aug 15