| Distance: | Resume alert | Resumes 101 - 110 of 3385 |
Asset Management Portfolio
Dallas, TX
... Certification-Flow Designer •Micro-Certification-Predictive Intelligence •Micro-Certification-Integration •Micro-Certification-Virtual Agent •Micro-Certification - Automated Test Framework PROFESSIONAL EXPERIENCE: GRAINGER, IL, ServiceNow Developer ... - Mar 19
... Certification-Flow Designer •Micro-Certification-Predictive Intelligence •Micro-Certification-Integration •Micro-Certification-Virtual Agent •Micro-Certification - Automated Test Framework PROFESSIONAL EXPERIENCE: GRAINGER, IL, ServiceNow Developer ... - Mar 19
Servicenow Developer Service Delivery
Dallas, TX
... Proficient in case management, optimizing the customer experience through customized ticket forms, self-service portals, and agent workspaces Developed different reports such as Bar charts, Pie charts, List reports, and Scheduling reports Hands-on ... - Mar 19
... Proficient in case management, optimizing the customer experience through customized ticket forms, self-service portals, and agent workspaces Developed different reports such as Bar charts, Pie charts, List reports, and Scheduling reports Hands-on ... - Mar 19
Servicenow Developer Service Delivery
Dallas, TX
... Implemented AI-powered Virtual Agent solutions, automating common service requests, improving response times, and enhancing IT support operations. Enhanced ServiceNow security by embedding compliance checks and access controls, ensuring secure ... - Mar 19
... Implemented AI-powered Virtual Agent solutions, automating common service requests, improving response times, and enhancing IT support operations. Enhanced ServiceNow security by embedding compliance checks and access controls, ensuring secure ... - Mar 19
Change Management Asset
Dallas, TX
... Experience in ServiceNow Discovery, utilizing MID Server and Agent-based methods for comprehensive asset discovery, including configuring discovery schedules, patterns, and classifications to optimize IT infrastructure visibility. Configured and ... - Mar 19
... Experience in ServiceNow Discovery, utilizing MID Server and Agent-based methods for comprehensive asset discovery, including configuring discovery schedules, patterns, and classifications to optimize IT infrastructure visibility. Configured and ... - Mar 19
Change Management Servicenow Administrator
Dallas, TX
... Worked on implementing the related records in the agent workspace for the HR case management so that they can link records with existing HR records and incidents. Experience in support services providing IT inquiries, incidents, and requests from ... - Mar 19
... Worked on implementing the related records in the agent workspace for the HR case management so that they can link records with existing HR records and incidents. Experience in support services providing IT inquiries, incidents, and requests from ... - Mar 19
Servicenow Developer Quality Assurance
Dallas, TX
... Deployed Virtual Agent capabilities for internal IT support, decreasing incident resolution time by 20%. Conducted extensive testing using Automated Test Framework (ATF) for all ServiceNow upgrades, ensuring robust platform performance. Configured ... - Mar 19
... Deployed Virtual Agent capabilities for internal IT support, decreasing incident resolution time by 20%. Conducted extensive testing using Automated Test Framework (ATF) for all ServiceNow upgrades, ensuring robust platform performance. Configured ... - Mar 19
Servicenow Developer Real-Time
Dallas, TX
... Designed Customer Case Management, Virtual Agent, and Service Portal enhancements for better customer engagement. Integrated ServiceNow with Jira, SCCM, Active Directory, SAP, AWS, Azure, Google Cloud, Workday, Salesforce, and Okta. Automated ... - Mar 19
... Designed Customer Case Management, Virtual Agent, and Service Portal enhancements for better customer engagement. Integrated ServiceNow with Jira, SCCM, Active Directory, SAP, AWS, Azure, Google Cloud, Workday, Salesforce, and Okta. Automated ... - Mar 19
Servicenow Developer Power Bi
Dallas, TX
... ●Designed and customized ServiceNow applications, including CMDB, HAM, SAM, and Virtual Agent, to enhance operational efficiency and asset management. ●Integrated ServiceNow with web services such as SOAP and REST, automating workflows and ensuring ... - Mar 19
... ●Designed and customized ServiceNow applications, including CMDB, HAM, SAM, and Virtual Agent, to enhance operational efficiency and asset management. ●Integrated ServiceNow with web services such as SOAP and REST, automating workflows and ensuring ... - Mar 19
Vulnerability Management Security Engineer
Garland, TX
... Seeking to align my security expertise with AI modeling (multi-agent) systems to build augment decision-making, secure development practices by adopting cross-collaboration disciplinary actions, adversarial assessments, behavioral and runtime ... - Mar 19
... Seeking to align my security expertise with AI modeling (multi-agent) systems to build augment decision-making, secure development practices by adopting cross-collaboration disciplinary actions, adversarial assessments, behavioral and runtime ... - Mar 19
Customer Service,written and verbal communication, MS 365 office
Plano, TX
... Multichoice Zambia Limited Customer Value Management (CVM) Agent July 2021 – April 2022 • Provided product and service solutions to optimize customer engagement. • Handled outbound calls and assisted with issue resolution across departments. • ... - Mar 17
... Multichoice Zambia Limited Customer Value Management (CVM) Agent July 2021 – April 2022 • Provided product and service solutions to optimize customer engagement. • Handled outbound calls and assisted with issue resolution across departments. • ... - Mar 17