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Help Desk Support Service Specialist - Senior (Lead)

Cayuse Holdings  –  Reston, VA
... Responsibilities The Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost support. The Service Center Technician ... - Jul 24

Service Desk Associate

Wegmans  –  Germantown, MD, 20875
At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you'll be on the front ... With an outgoing personality, a desire to help others, and an ability to solve problems, you'll guarantee each customer has ... - Jul 21

Help Desk Analyst

DMI  –  Arlington, VA
... Answer Help Desk phones and provide Tier I-II support to users on a variety of issues Responds to telephone calls, email and personnel requests for technical support Log and prioritize calls and provide reports as required on Service Level ... - Jul 16

Desk Officer

AEVEX Aerospace  –  McLean, VA, 22101
... is seeking mission oriented, experienced candidates for the position of Desk Officer in Northern Virginia. The position ... and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits. ... - Jul 16

Senior Help Desk Specialist

ManTech  –  West Falls Church, VA, 22042
... Help Desk Specialist to join our team in Falls Church, VA . This is an ONSITE position, which includes weekend work on Saturdays and Sundays as part of a set schedule, supporting the US government., This position supports a 24/7/365 service center. ... - Jul 26

IT Service Desk Team Lead

Amdex Corporation  –  Bethesda, MD, 20892
... The Service Desk Team Lead will oversee service desk issues of all tiers and provide hands-on Tier 3 support on-site for our NIH client. Will oversee the resolution of complex technical challenges, conduct in-depth root cause analyses, and develop ... - Jul 23

Help Desk Team Lead

Archimedes Global  –  Washington, DC
Job Description Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. ... knowledge base articles and documentation to facilitate self-service and improve first call resolution rate Assist in ... - Jul 01

Help Desk Specialist with Security Clearance

TekSynap  –  Reston, VA, 20190
... The Help Desk Specialist will gather feedback directly from the service desk customer regarding their level of satisfaction with the service provided. Survey responses will be voluntary for customers. The survey content will be reviewed and utilized ... - Jul 26

Help Desk Manager with Security Clearance

Harmonia Holdings Group, LLC.  –  Washington, DC, 20001
... Job Summary: As the Help Desk Manager, you will lead the day-to-day operations of the Service Desk, ensuring efficient incident resolution, service request fulfillment, and task management. Based on-site in Washington, DC, you will oversee the ... - Jul 26

Help Desk Manager

Element 78 Partners, LLC  –  Reston, VA, 20190
... Help Desk Manager Responsibilities: Manage the Service Desk team's daily activities as well as the dispatch process of service requests. Provide the team with leadership in technical expertise and develop the same knowledge in them. Provide accurate ... - Jul 13
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