| Job alert | Jobs 1 - 8 of 8 |
IT Support Manager
Acara Solutions, An Aleron Company
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Buffalo, NY
... Familiarity with ITIL framework and best practices. Self-motivated, individual contributor and team player. Additional Information: Up to 25% travel within the US/CAN (special projects). - May 04
Help Desk Analyst II
Robert Half
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Cheektowaga, NY
... to Tier 1 support and team members - Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they are used in a corporate environment - The most important thing about this job is to facilitate user account management. ... - Apr 12
Service Desk Technician
Freed Maxick CPAs P C
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Buffalo, NY, 14202
... Participate in internal service desk following ITIL framework Provide first contact support of incoming requests to the service desk via telephone or service desk software to ensure courteous, timely, and effective resolution of end-user issues ... - Apr 28
Technical Support Specialist
Hospice Buffalo
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Cheektowaga, NY, 14227
... Inventory experience and ITIL understanding or certified. Qualifications for a Technology Support Specialist: Education/Certification Associate degree in computer science (or related field) preferred. ITIL Preferred Experience 1 to 2 years of ... - Apr 14
Lead IT Asset Manager
Sodexo
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Buffalo, NY
... IT Service Management familiarity ITIL Foundations Certified preferred Ability to write reports using Ivanti Xtraction and SQL Queries preferred Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K ... - Apr 19
IT Support Analyst - Full Time
Opticall BPO
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Buffalo, NY, 14204
... Google suite Office 365 Automating windows 10/11 deployments Hostify/Ubiquiti access point management ServiceNow or ticketing tool knowledge Azure or security related certifications are a plus ITIL certification is preferred but not required V. ... - Apr 19
Customer Success Manager
ePlus inc.
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Buffalo, NY
... follow-up Provide data for account reconciliation (change orders/true ups) on a quarterly basis Provide necessary data in support of quotes and contracting of Change Orders QUALIFICATIONS Relevant degree and/or professional qualifications ITIL v. ... - Apr 30
End User Support Manager
HCLTech
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East Aurora, NY, 14052
... ITIL or formal Service management training preferred. Regards - Apr 17