| Job alert | Jobs 1 - 10 of 19727 |
Contact Centre - CSE
ALLEGIS SERVICES (INDIA) PRIVATE LIMITED (RPO)
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VasanthaNagar, Karnataka, 560001, India
· Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions · Providing quality customer service over the phone to resolve customer enquiries at a high level of ... - Apr 29
Contact Center Quality Assurance Analyst
TransUnion
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Bengaluru, Karnataka, India
... Experience with Amazon Connect and Contact Lens preferred. Working Knowledge of Listed Tools: Gong – A conversation analytics platform for voice interactions. Amazon Connect Contact Lens - Leverage machine learning-powered conversational analytics ... - Apr 30
Senior Staff Engineer (contact center)
Uniphore
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VasanthaNagar, Karnataka, 560001, India
... Good understanding of Contact Center Domain knowledge and CCaaS Technology savvy, experience of industry leading transformational technology like AI, RPA, Voice bots, Chat bots, etc. Experience in coding & scripting skill Write effective APIs as ... - Apr 29
Assistant Manager Customer Contact
Syncup
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Colaba, Maharashtra, 400001, India
₹1000000.000 - ₹1800000.000 per annum
... • Take ownership of the individual development of Customer Contact Team Lead(s) and guiding best practices on how they coach their teams for success. • Consolidate and analyse customer feedback. Work closely with other departments for possible ... - Apr 25
Solution Design Manager - BPO / Contact Center
Gear Inc.
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Kolkata, West Bengal, India
Responsibilities: Will perform pre-sales. Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity. Develop and oversee the creation of high-level solution... - Apr 18
Solution Design Lead - BPO / Contact Center
Gear Inc.
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India
Responsibilities: Leads and develops technical sales efforts for key accounts Provides ongoing support to clients after projects have been completed Handles consultative functions to customers in technical operations in terms of designing and... - Apr 18
Senior Manager, Contact Center
Walmart
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VasanthaNagar, Karnataka, 560001, India
... and participating in and supporting community outreach events What you ll bring Experience: A proven history as a Contact Center Manager or similar leadership role ( 10-15 years ) Skills: Strong understanding of performance metrics, proficiency in ... - May 02
Operations Manager - BPO / Contact Centre
Movate
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India
POSITION: - Project Manager– Operations LOCATION: - Chennai, India JOB PROFILE:- SLA Management Manage performance of the team Deliver on SLA commitments based on the contract Meet and exceed customer satisfaction goals Daily / Weekly / Monthly... - May 06
Solution Design Manager - BPO / Contact Center
Gear Inc.
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India
Responsibilities: Will perform pre-sales. Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity. Develop and oversee the creation of high-level solution... - Apr 18
Manager, Contact Center
Walmart
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VasanthaNagar, Karnataka, 560001, India
As Manager, Contact Center you will be responsible for overseeing and managing the daily operations of a contact center This includes ensuring that all customer interactions are managed in a timely and professional manner, maintaining high levels of ... - Apr 21