| Job alert | Jobs 1 - 5 of 5 |
Infinite Computer Solutions - Service Desk Manager - ITIL V4 Certified
Infinite Computer Solutions
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Jalari Peta, Andhra Pradesh, 530017, India
... delivery of IT support services, aligning with ITIL best practices and exceeding client Desk Leadership: - Manage and lead the Service Desk team, ensuring efficient operations across multiple locations and support channels (phone, email, live chat). ... - Apr 24
Manager
Infinite Computer Solutions India Pvt. Ltd.
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Visakhapatnam, Andhra Pradesh, India
... Manage the day-to-day operations of the 24/7 Service Desk team - working across multiple geographical locations and providing phone, email, and live chat support in line with the agreed Service Level Agreements . Serve as the service-desk liaison to ... - Apr 21
Senior Technical Support Executive
Infinite Computer Solutions India Pvt. Ltd.
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Visakhapatnam, Andhra Pradesh, India
... Communicate with customers via phone, email, chat, or in-person to understand their concerns and provide prompt and accurate solutions. Create and maintain documentation such as FAQs, troubleshooting guides, and knowledge base articles to assist ... - Apr 19
Technical Support Specialist
Infinite Computer Solutions India Pvt. Ltd.
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Visakhapatnam, Andhra Pradesh, India
... Communicate with customers via phone, email, chat, or in-person to understand their concerns and provide prompt and accurate solutions. Create and maintain documentation such as FAQs, troubleshooting guides, and knowledge base articles to assist ... - Apr 26
Technical Support Specialist
Revidd
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Visakhapatnam, Andhra Pradesh, India
... What you will do Deliver timely and effective customer support via email, chat, or phone during night shifts. Assist customers with onboarding, product usage, and troubleshooting procedures. Demonstrate proficiency in identifying and addressing ... - Apr 24