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IT Service Desk Support Engineer for UAE
Vamsystems
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Dubai, United Arab Emirates
... Service Desk Support Receive service request from Users via telephone, helpdesk portal or email. Receive Incident request from Users via telephone, helpdesk portal or email. Log service request / incident tickets, Perform incident classification, ... - May 20
IT Support Engineer
Al Rostamani Group of Companies
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Dubai, United Arab Emirates
... Job Responsibilities Second Level Support Invest, analyse and resolve incidents/service requests, logged as tickets assigned to Desktop Team, escalated from the first level (Helpdesk) Problem Management Identify possible Problems and escalate to the ... - May 23