| Job alert | Jobs 21 - 30 of 40 |
Genesys Developer
Tech Mahindra
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Chennai, Tamil Nadu, India
... Social - Hands on experience with social channel (Facebook, Twitter, Line, WhatsApp) design and integration with Genesys cloud, Architect flow development Voice/Chat Bot - Hands on experience with social channel (Facebook, Twitter, Line, WhatsApp) ... - Jun 03
Solution Expert
Sulekha
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Chennai, Tamil Nadu, India
... engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. ... - May 17
Principal System Specialist- CCaaS
DHL
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Chennai, Tamil Nadu, India
... Experience in IVR Applications, ACD queues, Advanced Speech Recognition engines (ASRs), along with expertise in omnichannel (call, email, chat etc.) systems and hands on development and deployment experience. Proven experience working with voice ... - Jun 01
Senior Production Support Engineer
SurveySparrow
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Chennai, Tamil Nadu, India
... ● Providing timely and effective support to our customers, responding to inquiries and incidents through various channels, including email, chat, and ticketing systems. ● Collaborating with product engineering teams to understand customer problems ... - Jun 05
French Language Specialist
Tech Mahindra
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Chennai, Tamil Nadu, India
... Key Responsibilities: - Provide high-quality customer service to French-speaking clients through phone, email, and chat. - Assist in resolving customer issues promptly and efficiently. - Collaborate with internal teams to ensure smooth communication ... - May 23
Salesforce Business Analyst
Automotive Robotics India Private Limited
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Chennai, Tamil Nadu, India
... of eliciting and defining requirements, Develop and demonstrate a POC chat bot to the Citrix Sales team using Einstein bot in Sales Cloud with features like Knowledge Base search, Creation of cases, Get the status of the cases, Lead creation etc. ... - May 30
Lead Data Scientist
Product Engineering, a WedTech Public Listed firm
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Chennai, Tamil Nadu, India
... and for new products Generate scalable and high-performance Prediction, Evaluation, Recommendation, anomaly detection, chat bots and sentiment analysis from structured/unstructured Big Data Determine the best AI technique, Machine learning ... - Jun 01
Content Strategy-Sr Mgr
Verizon
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Chennai, Tamil Nadu, India
... As a Content Strategy Senior Manager, you’ll play a lead role in shaping content strategy and design for customer support, retail, chat, and device activation experiences. You’ll be a fierce advocate for intuitive information architecture, user ... - May 23
Customer Service officer
DBS Bank
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Chennai, Tamil Nadu, India
... Management Index (CMI), Average Handling Time (AHT), Individual Productivity & Quality Processing Respond to inbound chat inquiries and inbound/outbound phone call and effectively consult customers or prospective customers regarding features ... - Jun 05
Head - Customer Experience Solutions
Saaki Argus & Averil Consulting
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Chennai, Tamil Nadu, India
... Serve as the CX domain SME, providing expertise across omnichannel and digital/cognitive technologies, including IVR, SMS, email, chat, voice, AI, sentiment analytics, and more. Act as the primary advisor on industry-specific solutions and ... - Jun 14