| Job alert | Jobs 1 - 10 of 17 |
Project Manager (Call Centre)
ABC Worldwide
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Cape Town, Western Cape, 8001, South Africa
Job Title: Project Manager (Call Centre) Location: Cape Town, South Africa Job Type: Full-time Job Responsibilities: Manage and oversee all aspects of call centre projects Develop project plans, schedules, and budgets for new clients/ campaigns ... - May 28
IT Service Delivery Manager (Call Centre)
ABC Worldwide
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Cape Town, Western Cape, 8001, South Africa
Job Responsibilities: Manage the IT service delivery for the call centre, ensuring smooth functioning and efficiency of operations Provide back-end support for IT systems and processes Good understanding of Networking, Systems, Voice and business ... - May 27
Student Journey Officer/ Call Centre (Academics) (JB4368)
Educor
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Cape Town, Western Cape, South Africa
Market related
Student Journey Officer/ Call Centre (Academics) (JB4368) Cape Town, Century City Market Related As a Student Journey Officer, you'll be the go-to person for students from the moment they register until they graduate. Think of yourself as a student ... - May 07
Call Center Quality Specialist
MCI
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Cape Town, Western Cape, South Africa
... As part of a global outsourced quality assurance service, you will listen to calls completed by call centre agents and ensure that they are maintaining the procedures and standards which have been set up by each client. - POSITION RESPONSIBILITIES ... - May 15
Resource Planner
Firstrand
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Cape Town, Western Cape, South Africa
... time to achieve and maintain a desired service level in the Customer Contract Centre through efficient planning and coordinating breaks, training, and meetings, call quality monitoring, coaching sessions and leave ensuring sufficient coverage is ... - May 28
Office Based Virtual Receptionist
Surgo PTY Ltd
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Cape Town, Western Cape, South Africa
... (read, speak, write) Punctual with excellent time management skills Team player, both reliable and present in your role Call centre experience managing high call volumes preferred International clientele experience (USA, UK, AUS, NZ) Experience in ... - May 18
Customer Service Team Leader - Night Shift
Surgo PTY Ltd
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Cape Town, Western Cape, South Africa
... Key Requirements Grade 12 (Matric) BPO and Call Centre experience Essential Minimum 12 to 18 months unbroken practical experience in a Leadership/Supervisory role Fully proficient in English Language (Read, Write, Speak) South African Citizen Clear ... - May 18
Ndebele Speaking Customer Service Advisor
Surgo PTY Ltd
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Cape Town, Western Cape, South Africa
... Experience: Minimum of 12 months unbroken inbound call centre experience Customer service experience Administration experience Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative ... - May 18
Shift Scheduler
executiveplacements.com
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Cape Town, Western Cape, South Africa
... SECONDARY DUTIES Multi skilled to provide WIC services Multi skilled to provide cashier services Multi skilled to provide Call Centre services Direct station and communication system faults to maintenance department/Call Centre It should be noted ... - May 23
Greek CSA
Surgo PTY Ltd
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Cape Town, Western Cape, South Africa
... Required to meet specific key performance indicators and meet expected client service levels Demanding and time-sensitive call centre environment Work on airline reservations systems and handle outbound voice calls, written correspondence and other ... - May 18