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ITIL or Desk or Service or Em or IBM jobs in Ashburn, VA, 20149

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Service Desk Operations Lead

Evolver  –  Washington, DC
... Desk/Help Desk Team consisting of twenty (40) staff members that supports an environment of two thousand (2000) end users. Intensive and progressive experience managing a large customer service user base utilizing quality control procedures and ITIL ... - May 04

Front Desk Supervisor

Sonesta International Hotels Corporation  –  Washington, DC, 20001
... to the Front Desk technology systems and in-house guest marketing initiatives. The Front Desk Supervisor also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent. ... - May 11

Tier III Application Support Help Desk

DANE LLC  –  Chantilly, VA, 20151
... Must have SQL Script writing experience Must have .NET, Oracle, and Java database experience Minimum of 4+ Years of experience as a Tier III Application Support Help Desk Technician Excellent Analytical, customer service, and communication skills ... - May 21

Help Desk Technician - TS/SCI with Polygraph

General Dynamics Information Technology  –  Chantilly, VA
... 3+ years of directly related experience supporting help desk operations or customer service. Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA ... - May 25

It Service Desk Tier 1 Analyst

BRMi  –  Timberlawn, MD, 20814
We are seeking a customer-focused IT Service Desk Tier 1 analyst to join our team. The ideal candidate will have strong communications skills, a passion for problem-solving, and a commitment to delivering high quality service to internal users. This ... - May 24

IT Service Desk Tier 2 Analyst

BRMi  –  Timberlawn, MD, 20814
We are seeking a customer-focused IT Service Desk Tier 2 analyst to join our team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional customer service to end-users. ... - May 24

Tier 1 - Technical Service Desk Administrator

Leidos  –  Centreville, VA, 20120
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and ... - May 18

Application Service Desk Analyst SECRET CLEARANCE

Tesla Laboratories. Inc.  –  Vienna, VA, 22180
... customer/user service, and in providing technical and end-user support for commercial application support, COTS, and/or proprietary applications software via multiple channels including email, chat, and phone Experience using a Help Desk ticketing ... - May 19

Tier I Service Desk Agent - TS/SCI

Dunhill Professional Search & Government Solutions  –  Ravensworth, VA, 22161
... As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. ... - May 09

Tier 1 Service Desk Technician / Front Desk Analyst

Evolver Federal  –  Washington, DC, 20005
Job Description Tier 1 Service Desk Technician / Front Desk Analyst Evolver is seeking a Help Desk Specialist that has ... Certification in Information Technology Infrastructure Library (ITIL) v4 Foundations or equivalent knowledge is a plus We ... - May 17
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