| Job alert | Jobs 51 - 60 of 28042 |
Service Desk Operations Lead
Evolver
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Washington, DC
... Desk/Help Desk Team consisting of twenty (40) staff members that supports an environment of two thousand (2000) end users. Intensive and progressive experience managing a large customer service user base utilizing quality control procedures and ITIL ... - May 04
Sr. Service Experience Consultant
Visa
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Ashburn, VA, 20147
... Consultant, Service Experience operates as an individual contributor and is responsible for driving operational excellence, ... The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently ... - May 23
Service Desk Agent
Peraton
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Washington, DC
... Service Desk Trainer will ensure Tier 1 and Tier are trained and knowledgeable on M/CIO managed processes and tools, such as for ITIL and IT Service Management and be provided regular or refresher training as process improvements/changes are ... - May 08
Tier 1 - Technical Service Desk Administrator
Leidos
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Reston, VA
This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client ... - May 07
Front Desk Supervisor
Sonesta International Hotels Corporation
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Washington, DC, 20001
... to the Front Desk technology systems and in-house guest marketing initiatives. The Front Desk Supervisor also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent. ... - May 11
Senior IT CHANGE MANAGER ITIL 4 Certification Secret
Rollout Systems
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Arlington, VA, 22201
... Four years of concurrent experience managing Change Requests to ensure they follow the approved ITIL process customer SOPs and are correctly followed to meet the service SLAs. Four years of concurrent experience with an ITSM tool (i.e., BMC Remedy, ... - May 23
Tier III Application Support Help Desk
DANE LLC
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Chantilly, VA, 20151
... Must have SQL Script writing experience Must have .NET, Oracle, and Java database experience Minimum of 4+ Years of experience as a Tier III Application Support Help Desk Technician Excellent Analytical, customer service, and communication skills ... - May 21
IT Service Desk Lead
RIVA Solutions
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Bethesda, MD, 20811
Description Title: IT Service Desk Lead Location: Bethesda, MD and/or Rockville, MD Terms: Full-time Clearance: Public Trust Travel: 0-20% Education: BA/BS degree and 7+ years of experience RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That's RIVA. ... - May 20
Application Service Desk Analyst SECRET CLEARANCE
Tesla Laboratories. Inc.
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Vienna, VA, 22180
... customer/user service, and in providing technical and end-user support for commercial application support, COTS, and/or proprietary applications software via multiple channels including email, chat, and phone Experience using a Help Desk ticketing ... - May 19
Tier I Service Desk Agent - TS/SCI
Dunhill Professional Search & Government Solutions
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Ravensworth, VA, 22161
... As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. ... - May 09