| Job alert | Jobs 51 - 60 of 33267 |
Help Desk Manager
Credence Management Solutions, LLC
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Arlington, VA
Overview: The Help Desk Manager (ISSM) is responsible for daily supervision and direction to staff who are responsible for ... Regularly creates and presents reports to the RPC leadership team, identifying IT customer service issues, and suggesting ... - May 17
Help Desk - Sr. Help Tier II
Progression, Inc.
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Washington, DC, 20022
... Help Desk Tier II Washington, D.C (Sunday - Thursday 10PM - 6:30AM) MUST: Active Top Secret 4 years of experience Help Desk Tier II 4 years supporting windows / troubleshooting Windows 7/10 Operating System PC's, printers, scanners, and laptops ... - May 25
Senior Help Desk Support Service Specialist
Business Performance Systems, LLC
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Washington, DC, 20005
... of help desk support staff (2-4), providing tasking, guidance, and supervision to ensure efficient resolution of IT issues ... Develop and implement a communications plan to outline procedures and feedback processes for disseminating information to ... - May 24
Customer Support Specialist (Help Desk)
Bowhead
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Washington, DC, 20022
... Responsibilities Provide on-site desktop support as needed, provides general help desk support for User Assistance. Troubleshoot/resolve issues. Assign tickets to the appropriate support group. Work in Two (2) Call Tracking systems: ServiceNow & GTM ... - May 25
Help Desk Support I
ManTech
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Washington, DC
... assistance to customers seeking help via phone or email + Use diagnostic techniques and relevant inquiries to perform remote troubleshooting + Guide customers through the problem-solving process and escalate unresolved issues to higher levels of ... - May 22
Help Desk Analyst (Tier I) Day Shift
Spatial Front
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Washington, DC, 20022
... and through email Perform remote troubleshooting of customer issues Provision, modify, and delete user accounts Escalate ... We are 24 by 7, 7 days a week including holidays Develop and maintain standard operating procedures for the help desk ... - May 19
Help Desk Support Specialist
ManTech
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Washington, DC
... team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to interface with and aid in the resolution of complex issues with remote staff and internal Tier 3 Technicians. ... - May 22
Help Desk Supervisor/Senior Trainer
AITHERAS, LLC
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Washington, DC, 20001
Job Description Position: Help Desk Supervisor/Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type ... Support office staff with technical issues, including routine maintenance and troubleshooting of technical equipment. Uphold ... - May 21
Help Desk/End User Support Manager (DHA)
IT Concepts
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Falls Church, VA
... IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, applications, ... and reliable IT services to DHHQ end users to rapidly resolve issues and mitigate risks impacting business operations. ... - May 03
Help Desk Manager
Credence Management Solutions
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Rosslyn, VA, 22209
The Help Desk Manager (ISSM) is responsible for daily supervision and direction to staff who are responsible for phone, ... Regularly creates and presents reports to the RPC leadership team, identifying IT customer service issues, and suggesting ... - May 16