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Senior Service Desk Analyst (Tier 3 support)

Leidos  –  Rockville, MD, 20849
... Job Description Leidos’ Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on Senior Service Desk Analyst (Tier 3 support) to support a federal agency’s large, mission-critical 24/7/365 enterprise Service Desk. The ... - Jun 19

IT Service Desk Tier 2 Support

Amdex Corporation  –  Potomac, MD, 20859
... The Service Desk Tier 2 On-site Support shall serve as an escalation path for Tier 1 support by handling more complex technical issues, creating and maintaining standard operating procedures, updating the knowledge base, and ensuring a streamlined ... - Jun 22

Tier 1 - Technical Service Desk Administrator

Leidos  –  Reston, VA
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and ... - Jun 18

Front Desk Sales Associate

Massage Envy  –  Leesburg, VA
... Desk Sales Associates PCRK Group has full-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service ... - Jun 10

Tier III Help Desk Technician

DANE LLC  –  Chantilly, VA, 20151
... Must have SQL, Service Now, and CLM experience Preferred Remedy and SharePoint experience. Must have a bachelors degree in computer science or related field. Must have a minimum of 4+ Years of experience as a Tier III Help Desk Technician Must have ... - Jun 08

SchedulerFront Desk

United Surgical Partners  –  Bethesda, MD, 20811
... Scheduler/Front Desk Representative is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling ... - Jun 16

Help Desk Manager

Harmonia Holdings Group, LLC  –  Washington, DC, 20022
... ITIL Practices: Maintain proficiency in ITIL practices and methodologies, applying principles to streamline service desk operations and enhance efficiency. Team Leadership: Foster a positive work environment within the service desk team, promoting ... - Jun 06

IT Service Desk Tier 3 Support

Amdex Corporation  –  Potomac, MD, 20859
... The Service Desk Tier 3 On-site Support shall resolve the most complex technical challenges, conduct in-depth root cause analyses, and offer custom solutions to the user community. Tier 3 is also responsible for maintaining complex standard ... - Jun 22

IT Help Desk Representative ONSITE - CompTia A+, VMWare Horizon, Win

Data Management Group  –  Ashburn, VA
Job Description All work must be done in Ashburn VA office - 5 days / week business hours Responsibilities: Provides 1st tier Help Desk support by: • Answering and responding to incoming calls, emails and chats for assistance and triage with ... - Jun 15

Help Desk Specialist I

NuAxis Innovations  –  Washington, DC
... We are currently seeking a talented and motivated Help Desk Specialist I for a Full-Time position. Job Summary: The Help ... Intercept and initiate resolution of IT customer service requests via telephone, chat, fax, or e-mail. Log service tickets ... - Jun 22
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