Giver Services Coordinator & Data Operations

Job Description

Do you want to be a part of creating a culture of generosity in Ohio and worldwide?

In the next 25 years, there will be an unprecedented wealth transfer in the United States - an estimated $84 trillion will be passed from one generation to the next through 2045. National Christian Foundation (NCF) is a leader in the Christian giving space - helping families develop wise giving strategies for current and future giving. NCF is strategically positioned to guide Christian families, who have been entrusted with much, to make a lasting Kingdom impact as they plan for the stewardship of their wealth.

Headquartered in Alpharetta, Georgia, National Christian Foundation (NCF) is a 501(c)3 charitable grantmaking ministry that provides creative giving solutions and inspires biblical generosity among Christian families, advisors, and charities. Since 1982, NCF has received over $29 billion in contributions and made over $21 billion in giver-recommended grants to more than 90,000 charities. NCF is an industry leader in accepting gifts of appreciated assets such as stocks, real estate, and business interests, which enable givers to save taxes and maximize charitable gifts. We combine a faith-based approach and like-minded local presence with the support and expertise of a trusted national organization. Learn more at

National Christian Foundation has served in Ohio for over seven years. During that time, NCF has facilitated over $110 million in grants to charities through our service to over 300 families. NCF Ohio is working to serve an ever-broadening group of Christian givers as they seek to wisely steward the resources entrusted to them and give generously to advance God’s Kingdom.

Position Summary:

National Christian Foundation seeks to hire a Giver Services Coordinator and Data Operations for its Ohio office. This role blends relational support with accurate data management to strengthen the Ohio team’s ability to serve givers with excellence.

We expect another exciting year of growth as we fulfill our mission to serve and encourage our givers to grow as faithful stewards who give wisely. We are seeking a proactive, relational, and talented individual with a strong commitment to excellence that will make our team stronger and join us in accomplishing this great task! The ideal candidate will have a passion and calling for the work of NCF.

The Giver Services Coordinator and Data Operations primarily serves the NCF Ohio Team by assisting in creating a giver and prospect experience that strengthens current relationships and creates a supportive environment for new givers. Manages multiple tasks while assisting the team with a variety of giver support responsibilities. This position will be actively engaged in administrative support, customer service, event support, database administration, marketing, and office management.

The successful candidate will possess the following strengths, characteristics, and requirements while performing the following responsibilities through personal implementation or by working through subordinate managers and other local staff.

Strengths and Personality:

Ideal Strengths Traits: Restorative, Responsibility, Belief, Connectedness, Harmony, Intellection, Empathy, Achiever.

Ideal Personality Traits: Agreeable, Considerate, Dependable, Cooperative, Polite, Gracious, Calmness, Strong Attention to Detail.

Primary Responsibilities:

Giver Support (40%): Supporting the day-to-day processing of numerous and diverse transactions, processing crucial forms and making profile updates.

Administrative and Data Operations Support (30%): Meeting scheduling, booking travel, calendar/email management. documenting tasks into CRM database or other systems, creating presentations and managing documents for speaking engagements. Build and maintain spreadsheets with large datasets used daily for analysis; and troubleshooting formulas.

Marketing and Communications (15%): Supporting the local marketing and communication initiatives of the Ohio office including email campaigns, Marketing Cloud campaigns, and all other event communication as they arise. Maintain WordPress website.

New Fund Administration (10%): Various proactive and reactive administrative duties associated with Givers and multiple charitable organizations. all aspects of the new Giver experience including fund tours.

Event Management (5%): Supporting outreach events, support generosity councils; attend and support staff meetings. Includes pre-event/post-event metrics.

Ideal Characteristics:

Passionate about NCF’s Mission: This person has intrinsic motivation to come to work based on their heart for generosity and transformation in the lives of individuals.

Christ centered: Profession that Jesus Christ is Lord and Savior. Lifestyle that is consistent with the teachings of Jesus and the Bible. Agreement and support of NCF’s Statement of Faith (found on NCF website). Demonstrates the values of faithfulness, love, and service.

Customer Service: Natural ability to problem solve and serve givers: This person is motivated to solve any problem in order to serve with excellence.

Natural at following through: This person is a consistent worker who independently works on projects and sees them through to their completion.

Commitment to excellence; Strong attention to detail: This person values excellence in products, processes, and organizations, consistently striving to make things better, especially at a fine level of detail. This role ensures data accuracy for giver activity, reporting, and decision making.

Positive team player: This person has a positive attitude and works well with other team members to create solutions.

Education and Experience Requirements:

Bachelor’s degree required (or can be made optional with equivalent work experience).

Minimum three years of previous administration or customer service experience required.

Previous charitable giving, non-profit, or ministry experience preferred.

Intermediate to advanced Excel skills are required, including VLOOKUP, pivot tables, filters, data cleaning, and multi sheet tracking.

Knowledge of Salesforce (or CRM) preferred.

Nature and Scope:

Reporting Relationship: This position reports to the Director of Giver Services.

Employment Status: Full-time hourly.

Work Schedule: 40 hours per week. Additional hours may be required during peak work periods and projects. Minimal travel is required.

Work Environment: 100% office (high volume of communication via email and phone).

Location: 355 E Campus View Blvd., Columbus, OH 43235.

Next Steps:

If interested, please submit your resume and cover letter by December 25, 2025 to:

Melissa Forcum

Director of Giver Services

Full-time