Front Desk Coordinator

Job Description

Front Desk Coordinator – Join Our Friendly Optometry Team!

Location: Lewis Center, OH

Type: Full-Time (Part-Time opportunity available)

Do you love helping people and making a great first impression? Are you someone who’s always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a Front Desk Coordinator who brings warmth, dependability, and attention to detail to everything they do.

We’re not a big chain — we’re a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patient care. We go the extra mile to find a way to say yes to our patients, and we’re looking for someone who shares that same mindset.

A Little About the Role

As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is:

Friendly, professional, and genuinely enjoys helping people

Reliable and punctual — our team depends on you being here!

Calm under pressure and able to multitask with a smile

Organized, accurate, and detail-oriented

A great communicator — in person and on the phone

Willing to learn and follow our systems (we do things a certain way because it works!)

What You’ll Be Doing

Greeting patients and making them feel welcome

Answering phones and scheduling appointments

Checking patients in and out

Verifying insurance and processing payments

Keeping patient records organized and accurate

Helping wherever needed to keep the office running smoothly

What We Offer

We believe in rewarding great work and taking care of our team:

$17+ per hour, depending on performance and experience

Bonus program

Healthcare stipend if employer-sponsored insurance is needed

Free vision care for you and your immediate family

Free glasses

401(k) with employer contribution

Who We’re Looking For

You’re the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork.

If this sounds like you, we’d love to meet you!

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Full-time