IT Desktop Support Technician

IT Desktop Support Technician

El Dorado, AR

12 Months

Pay: $32 per hour

This job is extremely HOT.

Client is looking for a person to travel between the 3 locations in El Dorado, Arkansas. Must be within driving distance of El Dorado for this position.

The main focus is on IMAGING and PC Set-Up.

Interviews will take place as soon as we have suitable candidates.

Candidate must have reliable transportation to drive between the (3) sites in El Dorado (below are the 3 site addresses)

Preferrable Hours are any 8-hour shift between 7am-5pm local time (30-minute lunch)

1. El Dorado Central Plant- 2226 Haynesville Highway, El Dorado, AR 71730

2. El Dorado South Plant- 324 Southfield Cutoff HWY 167, El Dorado, AR 71730

3. El Dorado West Plant- 5821 Shuler Road, El Dorado, AR 71730

Need imaging and desktop support experience Job Description:

Desktop Support functions to include:

Laptop/PC imaging & setup

Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services

Software configuration/installations

Work Incident/Request tickets using Service Now platform

Printer troubleshooting

Windows 11 support with M365 application suite

Basic wi-fi/network troubleshooting skills

Stockroom inventory of hardware assets & managing those assets

Excellent customer service skills with a focus on delivering a best-in-class user experience

Experience working in a plant/manufacturing environment is a plus

Fast-paced so must be able to manage time well and stay organized

Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly) Required Skills:

The Main focus on this job is:

Laptop/PC imaging & setup

Full-Time