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Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity
CACI is looking for a seasoned IT professional to support FOIA case management and other information access solutions who ideally has experience supporting system Operation and Maintenance in a customer environment. This on-site support specialist is responsible for monitoring system operation, troubleshooting issues impacting system operation and performance, and supporting the correction and enhancement of the systems software modules and other work products to meet customers business requirements for new features, enhancement of existing capabilities, and correction of defects identified in the system. They provide direct support for users performing vital information access services to the American public, as well as providing system and database support to a mission critical system for those users.
Responsibilities
Participates in project planning, system design, and implementation activities for new system capabilities and enhancement of existing functionality.
Supports the deployment and testing of software.
Responds to testing feedback.
Analyzes user reports and system performance to identify system risks and opportunities.
Makes recommendations and advise on system improvements, automation, and risk management based on analysis.
Interfaces with other members of the team to ensure they have a clear understanding of system issues and requirements.
Supports the development of system and user documentation as well as other training materials as appropriate to promote adoption and use of the system.
Qualifications
Required:
Experience providing direct user support resolving technical and procedural issues, as well as other support tasks such as resetting passwords and unlocking user accounts.
Experience with Windows Server and Desktop administration.
Demonstrated ability to research, troubleshoot, and resolve Oracle and Microsoft issues found in production and development environments.
Demonstrated ability to access and query Oracle database data and objects using SQL*Plus and SQL Developer.
Demonstrated ability to perform Windows Operating System and Oracle database maintenance to include setup of accounts and privileges, configuration, backup and recovery, security protocols and patching, troubleshooting, storage capacity, performance, and availability.
Demonstrated ability and experience in direct support of IT system users in a professional manner, including expeditiously resolving issues that prevent users from performing vital work functions.
Demonstrated possession of verbal and written communication skills to work independently and effectively with the users, stakeholders, and other team members.
Reside within a commutable distance to customer site near College Park, MD.
Six (6) years of IT experience, plus a Bachelors degree or an additional six (6) years of experience.
Possess Top Secret clearance and possess or be able to obtain DOE Q and SCI access.
Desired
Experience performing Oracle database administration for 64-bit databases on a Windows Operating System, to include installation, configuration, security protocols and patching, troubleshooting, backup and recovery, performance tuning, maintenance, and availability.
Demonstrated ability to manage virtual and physical servers within a VMware environment.
Demonstrated ability to manage EC2 Instances on a Windows AWS environment.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The Proposed Salary Range For This Position Is
$103,800 - $218,100
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
IT Services and IT Consulting
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