Eye Care Receptionist/Medical Front Desk: benefits

Locations: Oakton, VA and Herndon, VA

Job Type: Full-Time (4-5 days per week)

Starting Pay: $17-18/hour

Benefits: Medical, dental, life insurance, 401k with match, 10 days PTO, your birthday off (paid), six paid holidays, generous employee eyewear and exam discounts

About the Role

We're looking for a Receptionist to be the welcoming face and voice of our practice. You'll make patients feel at ease the moment they walk in, keep the front desk running smoothly, and ensure the entire visit is seamless from start to finish.

While your primary responsibilities are front desk and patient coordination, you'll also have the chance to train as an Optometric Technician - learning clinical support skills that expand your career opportunities in eye care.

What You'll Do

Greet patients and provide a warm, professional first impression

Answer calls, schedule appointments, and manage reminders

Confirm insurance eligibility and help patients understand their coverage

Check patients in/out and process payments accurately

Maintain an organized, welcoming front desk and reception area

Train on diagnostic equipment and pre-testing procedures

Support the optometrist by preparing exam rooms and recording patient histories

Assist patients with contact lens training and orders (after training)

Jump in to help with other office needs as the day requires

What We're Looking For

Prior experience in a front desk, customer service, or retail/hospitality role. Clinical experience is a plus but not required. We'll train you on eye care.

A friendly, professional communicator who puts patients at ease

Dependable and punctual - someone who can be counted on daily

Detail-oriented, organized, and able to handle multiple tasks at once

Tech-comfortable and willing to learn new systems quickly

Excited to grow into technician duties with training provided

Schedule

We keep your schedule predictable - you'll know exactly which days you're in each office

Four shifts per week at Oakton with an hour lunch break:

Monday: 9am-6pm

Tuesday: 10am-7pm

Wednesday: Closed >>> Cover at Herndon instead from 9am-6pm

Thursday: 9am-6pm

Friday: 8am-5pm

Saturday: Closed

Why You'll Love Working Here

Higher base pay instead of unpredictable commission games.

No sales quotas or corporate scripts. We care about the right solution, not how many add-ons you sell.

You'll work directly with the practice owners, not a distant corporate office.

10 days PTO, six paid holidays, plus a paid birthday off each year

Full medical, dental, and life insurance benefits, plus employee discounts on premium eyewear and lenses

401k with match

Clear growth pathway into technician duties with hands-on training

Real opportunity to make a difference in patients' lives every day

If you're dependable, patient-focused, and ready to grow, we'd love to meet you.