Client Service Specialist

Job Description

Job Overview

Ignite Industrial Professionals is hiring several Client Services Specialist for our Client in the Groveport/Lockbourne area.

Schedule:

This is a Weekend shift position. Hours are as follows:

5a- 5:30p FRI-SUN - $25.75/Hour or

5p-5:30a FRI-SUN -$25.75/hr

Temp to hire!

Essential Job Functions

Responds to orders, general client inquiries, invoice questions and client complaints.

Records consistent problem areas

Resolves issues with orders, delivery dates or service.

Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.

Responses are predominately routine but may require deviation from standard procedures

Other duties as assigned

Other Skills & Abilities

Client Service skills

Quality Focus

Problem Solving

Freight Forwarding Knowledge

Documentation Skills

Listening

Resolving Conflict

Ability to Multi-task

Physical Requirements

Job may require extended sitting or standing, use of standard office equipment.

Education & Experience

High School Diploma or GED

2-4 years client service experience

CERTIFICATIONS AND LICENSES

Professional certification may be required in some areasCompany Description

Ignite is an industrial Recruiting firm that support the Supply Chain Industry.

Full-time