Quality Admin Support Clerk

A vacancy exists for a Quality Administrative Support, based at Life Wilgers Hospital, reporting to the Quality Manager.

The successful candidate will be responsible for supporting quality efforts and will contribute towards the optimal functioning of the hospital Quality Department through effective administrative support to the QSSS and through interdepartmental liaison and communication.

Critical Outputs Support the Quality Manager in delivering a superior quality service Administrative: Perform administrative duties relating to Quality (QMS) and Environmental (EMS) processes Capture, extract, collate and compile data and reports Archiving / filling: ensure the archive process is managed correctly, and assist all units with the correct processes Ensuring that all Health & Safety files and black boxes are all updated in all units Arranging and managing the QM’s annual Quality and training planner Attend meetings and in-service training as scheduled Take minutes of Health and Safety meetings and other, as required Assist the QM with coordinating and arranging of Quality and Legal training and Quality workshops Assist the QM with coordinating and arranging of Quality Audits (Internal & External) Assist with incident investigation Assist with Quality Improvement initiatives Document Control: Manage an effective document control process Implement and/or maintain the electronic document control system Monitor the document control process in the hospital/facility COID: Compile documentation to be submitted to COID Follow up with COID regarding submitted COID incident documentation Follow up on accounts generated through the COID process Requirements Grade 12 Strong computer literacy and competence in full Microsoft office suite is essential Experience in dealing with customers Commitment towards continuous improvement Ability to work independently and manage time Reliable, motivated and hardworking Professional with integrity Confidentiality and discretion during contact with customers and colleagues.

Knowledge of medical terminology will be advantageous Knowledge of hospital procedures will be advantageous Secretarial experience/qualification is advantageous Qualification or experience in ISO 9001: Quality Management System or Occupational Health and Safety advantageous Competencies Planning & organising Resilience Verbal & written communication Action orientation Organizational awareness Building relationships Problem solving Attention to detail Drive & energy Excellence orientation Please send your resume/CV