Help Desk Analyst 2-HDA2

We are currently accepting resumes for a Help Desk Analyst 2-HDA2 position in Columbus, OH

This position is onsite

Salary range: $47-52k

Benefits offered: Medical, Vision, Dental, 401 K

Candidates will work onsite in Franklin or Madison County.

Job Description:

Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system.

Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity, informationsecurity, network connectivity knowledge of MS Office (O365) and use ofticketing system software.

UNICON International, Inc. is an Equal Opportunity Employer.