Front Office Staff

We are hiring smart, organized, and customer-focused Front Office Staff to join our hospitality team. The ideal candidate will be the first point of contact for guests, ensuring a smooth check-in/check-out experience and providing excellent service throughout their stay.

This role requires professionalism, confidence, and strong communication skills.

Key Responsibilities

Welcome guests warmly and professionally

Manage check-in and check-out procedures

Answer phone calls and handle guest inquiries

Maintain guest records, reservations, and room allocations

Coordinate with housekeeping and other departments

Handle payments, invoices, and POS transactions

Resolve guest complaints or escalate when needed

Maintain a clean and organized front desk area

Provide information about services, facilities, and local attractions