E-Commerce Executive(firstCry Experience)

About the Role:

We’re looking for a proactive and detail-oriented Marketplace Executive to manage our brand presence and performance on FirstCry. This role will focus exclusively on FirstCry marketplace operations—ensuring smooth listings, timely dispatches, accurate inventory, and performance tracking.

Key Responsibilities:

Handle day-to-day operations for FirstCry marketplace

Upload and manage product listings, descriptions, pricing, and images

Coordinate with the warehouse/logistics team to ensure timely order fulfillment

Monitor inventory levels and update stock status on the platform

Track order returns, cancellations, and raise necessary tickets with FirstCry support

Analyze sales performance, traffic, and conversion metrics regularly

Coordinate with the internal team to optimize offers, discounts, and visibility

Ensure compliance with marketplace guidelines and policies

Resolve operational and listing issues promptly

Requirements:

1–2 years of experience in e-commerce operations (FirstCry experience required)

Strong knowledge of marketplace portals, especially FirstCry’s seller backend

Excellent coordination and follow-up skills

Basic Excel/Google Sheets proficiency

Attention to detail and strong problem-solving abilities

Ability to multitask and meet deadlines