Import and Export Specialist (Data & Analytics)

Are you passionate about both Import-Export operations and Data & Analytics?

Bring your expertise to LEGO Manufacturing Vietnam (LMV), where you will develop and strengthen our Import-Export activities under the Export Processing Enterprise (EPE) model while serving as a trusted business partner across all Shipping and Customs processes.

Core Responsibilities

Maintain a high standard of shipping and customs processes to meet and exceed LEGO company objectives.

Ensure smooth cooperation with all shipping stakeholders (internal customers, forwarders, carriers) to meet their needs, deliver services at the expected level, and proactively propose and implement improvements in shipping processes.

Adhere to global shipping policies while maintaining close communication and daily coordination regarding inbound and outbound shipments with the internal LMV factory, external LEGO overseas factories, and selected overseas suppliers.

Execute import/export shipping processes, including preparing and completing all required shipping and customs documents with the necessary accuracy and quality to ensure full compliance with current legislation.

Maintain close communication and daily coordination with relevant local authorities (Customs, Import-Export Management Department, VCCI, etc.) and external agents (clearance brokers, etc.) to ensure all activities fully comply with current Vietnamese legislation.

Stay updated on and fully understand government circulars, decrees, and regulations related to import/export procedures, post-clearance audits, and other relevant requirements.

Manage and maintain shipping-related systems, including SAP and Electronic Customs Declaration software (ECUS/VNACCs).

Plan inbound and outbound shipments, selecting the most suitable transportation modes and optimizing pallet volumes to ensure smooth and efficient shipment flow.

Promptly implement corrective actions in case of delays, obstacles, or near-misses, and escalate to relevant stakeholders when necessary.

Perform all tasks outlined in the job description, as well as additional tasks assigned by the manager, with maximum effort and to the expected quality standards.

Be capable of supporting and substituting for any local shipping team member when required.

Analyze logistics and customs data (e.g., shipment lead times, customs clearance performance, transportation costs, carrier performance) to identify trends, risks, and improvement opportunities.

Develop and maintain regular Power BI dashboards and automate tools (using VBA, Power Apps, etc.) to monitor import/export operations, track performance, and support data-driven decision-making.

Continuously improve data visualization methods and provide ad-hoc analysis and presentation support as needed.

Act as a key enabler and knowledge ambassador by promoting the adoption of new tools, training team members, and sharing best practices and guidelines.

Play your part in our team succeeding

The mission of our team is to ensure every shipment is delivered to the right customer on time, using the most suitable, cost-effective, and high-quality transportation modes—while maintaining full compliance with current legislation and the requirements of the Export Processing Enterprise (EPE) business model.

Do you have what it takes?

College degree or above in Business Administration, International Trade, Supply Chain Management, or a related field

Solid experience in import/export and shipping operations within a manufacturing environment

Hands-on experience in Customs Finalization Reports is a strong advantage

Strong knowledge of customs regulations and procedures, particularly for Export Processing Enterprises (EPE)

Good data analysis skills with hands-on experience in Power BI (or similar BI tools) to create reports, dashboards, and performance metrics for import/export operations

Good knowledge of planning, purchasing, or warehousing processes is an advantage

Good problem-solving skills with the ability to identify issues, structure problems, conduct accurate analysis, and develop clear, actionable recommendations

Strong communication and interpersonal skills with the ability to work under pressure

Proven record of delivering effective support in a matrix organization, collaborating successfully with large cross-functional and cross-cultural teams

Hands-on experience with SAP

Advanced proficiency in MS Office

Experience in the consumer goods / FMCG industry is highly desirable

Fluent English proficiency (both written and spoken)

#LI-CD2

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.