Sales Support Associate

Sales Support Associate

Position Title: Full-Time Sales Support Associate

Report to: Sales Support Supervisor

Location: Grand Cayman, Cayman Islands

Rate of Remuneration: CI$30,000.00 – 40,000.00 per year

Key responsibilities and job duties will include but not be limited to:

The Sales Support Associate will be primarily responsible for but not limited to:

Accurately record orders from wholesale customers and enter them into the accounting system.

Act as the first point of contact for all customers.

Liaise with the sales and warehouse teams to ensure the timely processing of orders.

Ensure all customer order queries are dealt with professionally and promptly.

Comply with all internal accounting procedures.

As required, carry out ad-hoc administrative tasks.

Assist with the sorting and scanning of sales invoices daily.

Provide excellent service to ALL customers.

Answer the phone and take customer orders.

Experience/Qualifications

The successful candidate should meet the following requirements:

2-5 years working for a similar-sized company in a similar role.

Strong computer proficiency.

Ability to learn and work independently.

Excellent customer relations and communication skills.

A confident, positive, and outgoing person is needed for this position.

Able to work to tight deadlines.

Able to start work at 7am.

Able to work a Saturday shift on alternate weeks.