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Business Analyst

Company:
Western Cape Blood Service
Location:
Pinelands, Western Cape, 7405, South Africa
Pay:
Market Related
Posted:
December 02, 2025
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Description:

Do you want to help save lives? Do you want to shape and guide systems that positively impact people across the Western Cape? Do you want to be involved in cutting edge projects? Are you an experienced Business Analyst? If so, then the Western Cape Blood Service needs you!

A vacancy exists for a Business Analyst in our IT development team. You have an opportunity to work on innovative technology and be part of a dynamic and supportive team.

Purpose of the Job

The BA performs an intermediary role between IT and the business and gathers, interprets, analyses and documents business requirements, as well as identifies and fixes weaknesses in operational processes to enhance the safety of the blood supply in the province.

Key Responsibilities:

Evaluate, analyse and document current and future business processes

Explore ways IT can reduce business costs while improving the business environment

Ascertain and negotiate needs and expectations of multiple stakeholders

Manage and facilitate workshops and requirements gathering sessions

Elicit, understand and document business/user problems & requirements

Help design scalable & flexible systems by studying business requirements & practices

Produce functional specification documentation & user stories

Participate in sprint planning and backlog refinement

Perform Solution Testing and implementation management

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