GUCCI Client Advisor

SummaryFounded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Job Description

RESPONSIBLITIES:

Sales & Client Service

Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication

Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty

Proactive achievement of monthly sales objectives

Follow-up on client enquiries and requests, including after sales services, proactively and independently

Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs

Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information

Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

Operations

Adhere to all in-store SOPs

Assist with cashiering and daily closing settlement

Stocks receiving and packing in the respective categories assigned

All other related duties as assigned by the Store Manager

Inventory Control

Conduct category scans for inventory purposes

Assist with stock maintenance and cycle counts

Replenishment of display merchandise as required

Requirements:

Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion

Customer service oriented and driven in sales

Independent individual with strong decision making skills

Inquisitive mindset with the ability to engage

Passionate in growing a career within the luxury fashion industry

Job TypeRegular

Start Date2026-01-01

ScheduleFull time

OrganizationPT Luxury Goods Indonesia

R158790