Security Officer I

The best thing about this role

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

What you'll do

nder the direction of the Manager, Security Operations, the Security Officer I performs a variety of security and safety related functions while involved in the safeguard of employees, patients, visitors and property as outlined in the MIBH policy manuals. Provide parking enforcement and traffic control for all patients, visitors, and employees throughout hospital property. Gives appropriate assistance to all when needed or requested.

Security and Safety: Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, patients, and property of BHN. Maintains security and safety to assigned areas. Maintains working knowledge of the locations of various departments, buildings, access routes, and admitting requirements

Patrols assigned areas including all buildings within the main campus, including but not limited to the hospital, support areas, clinic, data center and storage facilities, parking lots, and affiliated properties within the Bassett Healthcare system. Checks for suspicious occurrences

Operates and monitor security control panel alarms, surveillance cameras, and related security equipment to provide property, area, and visitor security

Issue photo identifications for all new employees and replacement of old I.D’s for existing staff. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. Explains rules and regulations

Opens and closes facility, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. Controls access to all locked areas, allowing access to authorized personnel only. Conducts night watchman patrols and special patrols required by standing or special instructions. Maintains proper logs and activities as per policy

Takes immediate action when codes or other emergencies arise on the campus

Monitors, detains, restrains, and effectively manages disruptive or combatant patients

Reviews all hospital policies and procedures at least once per year and provide feedback to the Security Manager or Corporate Support Services Director on needed or recommended changes to existing or new policies

Responds to all pages received within 5 minutes of the page, responds to emergencies, all codes, and spills

Contacts the On Call grounds crew for snow removal at pre-designated times and amounts

Coordinates and is in attendance at all helicopter take-off and landings as required by hospital policy and insurance carrier.

Parking and Enforcement: Enforces parking and policy procedural rules and regulations. Ensures parking is provided for patients, visitors, and staff through effective enforcement of applicable polices.

Enforces parking rules and regulations. Checks vehicles in patient and private parking lots for authorized parking sticker. Issues parking violation warnings, and tags and requests towing as per policy

Assigns designated parking areas for staff, issues BHN entity parking stickers, and maintains the parking database

Assigns special parking permits and durations, contacts staff for notice of renewal as per policy

Performs patrols of parking lots and maintains watch at designated parking areas for assistance and enforcement

Assists patients, visitors, and staff when requested for lockouts, flat tires, jump-starts, and other such situations. Maintains quiet and order in all public places on the campus

Investigations

Responds to and investigates situations reported to the Security Office to include, but not limited to theft, vandalism, damage to vehicles, drug diversions, and missing persons

Completes necessary information and maintains a log of all incidents that occur during the course of each shift and may use computer terminal to input and retrieve data

Assists all law enforcement agencies when requested or required within the boundaries of hospital regulation, policies and procedures and HIPPA regulations. This will include locating employees, various types of information, brief relief for guarding inpatient prisoners, etc.

Reports all MVA’s to the Manager of Security and complete all necessary documentation, reports, descriptions, and photos to assist in the investigation by outside law enforcement agencies, and insurance agencies affiliated with Bassett Healthcare Network

Calls law enforcement or other authorities if required. Maintains liaison with local police agencies and assists in investigations as required and prepares reports on findings

Security and Inventory Control

Collects and transport money and handles small amounts of cash and transactions when necessary

Responsible for lost and found items and maintenance of applicable logs and records

Receives and maintains patient valuables in safekeeping for the duration of the hospitalization the patient signature procedures. Maintains records and logs. Check identification, power of attorney, etc. if a family member or friend of the patient signs for the valuables

Responds and receives shipments of goods to the hospital after regular hours coordinating activities with Materials Management

Assist Funeral Directors with prompt and courteous access and provide records and receipt of personal belongings of the deceased. Maintain appropriate logs and records

Acts as a messenger/courier for in house transport of special reports, hazardous materials, warehouse supplies or other special duties as needed or required

Performs similar or related duties as requested or directed

Performs other duties as requested and observed by supervisor or manager

Maintains 100% attendance to all divisional or staff meetings unless prior authorization of the Manager or Director

What we need from you

Education:

High School Diploma or GED, preferred

Experience:

Experience in security, law enforcement, fire squad, EMS or military, preferred

Licensure/Certifications:

NYS Driver's License, required

NYS Security Guard License or a Law Enforcement Certification within 90 days of hire, required

Must have or obtain CPR/AED and First Aid certification or equivalent within 120 days from date of hire, required

Must have or obtain Basic Oleoresin Capsicum (OC) Certification (pepper spray) and Basic Handcuffing Techniques within 120 days from date of hire, required

Skills:

Conflict Resolution

Enforcing Rules

Problem Solving

Communication

Physical requirements:

Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.

Occasional crouching, seeing/monitor/computer use

Frequent balancing, climbing, typing/clerical/dexterity, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, talking, visual acuity (color, depth, perception), walking

Constant fit testing

Hazards:

Occasional bodily fluids/bloodborne exposure, burns, chemical, electrical, explosive, mechanical

Working Conditions:

Occasional extreme temperature, noise, vibration, wet and/or humid, dust, fumes, gases, mists, odors

Travel:

Occasional Travel - The job may require travel from time- to-time, but not on a regular basis

Total Rewards

Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:

Paid time off, including company holidays, vacation, and sick time

Medical, dental and vision insurance

Life insurance and disability protection

Retirement benefits including an employer match

And more!

Specific benefit offerings may vary by location and/or position.

Pay Range

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

Pay Range Minimum:

USD $17.32/Hr.

Pay Range Maximum:

USD $25.98/Hr.

We love the difference people bring

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.