Operations Manager (Wealth Management/RIA firm)
Location: Fort Worth, TX (In office)
Compensation: $85k-$105k base doe, plus annual bonus
Our client is a rapidly growing Wealth Management/RIA firm that serves
the financial planning and investment needs of high-net-worth (HNW)
individuals and corporate executives.
The firm seeks an experienced Operations Manager to oversee all aspects of the firm's internal
operations, ensuring this high-volume office runs efficiently and client
cases are processed accurately and on time. This individual will manage
the operations staff, monitor case flow, and coordinate with advisors to
help them achieve performance goals. The ideal candidate will have deep
industry knowledge, strong leadership skills, and hands-on experience
with key financial technology platforms.
Responsibilities of the Operations Manager (RIA):
• Oversee day-to-day office operations and ensure smooth workflow
across departments.
• Manage and supervise the operations and case processing team,
ensuring all client accounts, paperwork, and transactions are
completed accurately and timely.
• Meet regularly with advisors to track progress toward business goals
and support them in achieving productivity benchmarks.
• Oversee new business processing from submission through completion,
ensuring compliance and exceptional client service.
• Maintain deep working knowledge of key platforms, including
Wealthscape, eMoney, Envestnet, and various annuity carrier systems.
• Troubleshoot operational and technical issues across systems and
ensure the team is trained and supported.
• Develop and implement process improvements to enhance efficiency,
accuracy, and client experience.
• Collaborate with leadership to drive new business development and
operational strategy.
• Support recruiting, onboarding, and training of new staff as the
firm grows.
• Ensure compliance with all regulatory and firm-level requirements.