Description
At Chick-fil-A, Shift Leaders are responsible for all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Shift Leaders are responsible for supervising assigned stations for an entire shift and will often be assigned to open or close the restaurant; following established opening and closing procedures.
Must be available to run a shift from 5:30am-2pm or 2pm-11pm, multiple days per week
Responsibilities include:
Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
Ensures that workstations are clean at all times.
Perform any of the tasks above as needed throughout shift.
Addresses guest and team member issues that may arise; consults with senior management regarding complex issues.
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Communicates employee performance and policy/procedure violations to management for appropriate handling.
Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:.
Perks of being a Chick-fil-A Team Member include
Flexible hours
Competitive pay
Health insurance (with employer contribution for full-time team members)
Free life insurance ($10,000 policy starting Jan 1. 2025)
Scholarship opportunities ($1,000-$2,500)
Free food
Growth opportunities and leadership development
Sundays off
Employee assistance program (coverage for counseling, financial planning, legal support/resources, HealthChampion)
Workplace chaplain/care coach (bi-weekly restaurant visits, available 24/7) Keywords: Cashier, server, host, hostess, fast food, customer service, full time, part time, lunch, near me, entry level, restaurant, kitchen, cook, fries, assemble, manager, kitchen, leadership
Requirements
Minimum 16+ years old
Previous customer service experience preferred
Previous leadership experience an asset
Hard-working
Team-oriented
Friendly
Honest
Great customer skills
Company Information
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.