YOUR MISSION (The Job Description):
The Casino Security Officer is a full-time position and will play an important role in providing safety and preventing loss throughout the hotel and casino. Staying vigilant and ready to support guest and employees with an assortment of needs, Security Officers are an integral part of actively and responsibly maintaining order on the property of Virgin Hotel and Casino around the clock.
THE NITTY-GRITTY (The Essential Job Duties) Including but not limited to:
This role will work closely with Security shift Supervisor to:
Assist sick or injured patrons and employees; perform CPR as necessary
Assist Games and Slots department in removing drop boxes
Attend all safety/first aid training classes
Report unsafe or hazardous conditions
Assist patrons and employees on directions and proper procedures
Check identification of all persons that appear to be under 21 years of age
Compose accident/incident reports and witness statements when necessary
Operate company vehicles in a safe manner
Perform fills, credits, exchanges, and marker transfers procedures for departments as needed
Must be able to lift 50 pounds
Must be physically present at work, in assigned workstation to perform all functions required of the position
perform all other duties assigned by Management
REGULATORY AND COMPLIANCE RESPONSIBILITIES In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:
Attend required training sessions offered by the JC Hospitality
Perform the duties described in compliance with local laws and regulations
Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department
Consult Internal Control Procedures and Policy Manuals for guidance
Report illegal activity to Security or the appropriate levels of Management
Lift, push and pull drop boxes and money carts, and be able to assist sick or injured customers and employees WHAT IT TAKES (The Qualities We Look For)
Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service MUST HAVE'S
Current, legal, and unrestricted ability to work in the United States
Ability to obtain/maintain a license through the GCB to work in a gaming establishment
High school diploma or an equivalent
Identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
Must have effective communication skills
Must be bondable with no felony convictions
Must have valid Nevada driver license
Must be able to write clear, accurate and concise reports
CPR Certificate and blood borne pathogen training required WOULD BE NICE TO HAVE'S
1-2 year of security officer experience
Knowledge of Hotel Industry security THE WORKING CONDITIONS
Prolonged periods standing and walking
Possible exposure to potential infectious materials
Exposure to varying weather conditions
Heavy lifting on occasion
Frequent bending, stooping, and reaching, sometimes in confined spaces
Able to lift 50 pounds
Able to push 100 pounds
Operate in a working environment that is subject to varying levels of cold, heat, sound, crowds, smoke, light (including flashing lights), and vibration
You may come into contact with pet hair/dander
This position sometimes works outside and is subject to all weather conditions. Proper clothing is provided VALUABLE TRAITS
50% logical / 50% creative / 100% AWESOME
Enjoy working with a team and alone as the situation dictates.
Adaptive, Flexible!
Embody "great attitude."
Unwavering integrity and endless work ethic.
Appreciate constructive feedback, as well as graciously providing the same.
Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*