Hourly Manager Trainee

About the Role:

The Hourly Manager Trainee position is designed to cultivate future leaders within our organization by providing hands-on experience in management and operations. Trainees will work closely with experienced managers to learn the intricacies of running a successful business, including staff management, customer service, and inventory control. The primary goal of this role is to prepare candidates for a managerial position by equipping them with the necessary skills and knowledge to excel. This position emphasizes the importance of teamwork, effective communication, and problem-solving in a fast-paced environment. Ultimately, the success of the Hourly Manager Trainee will be measured by their ability to contribute to the overall efficiency and profitability of the location while fostering a positive work culture.

Minimum Qualifications:

High school diploma or equivalent.

Previous experience in a customer service or retail environment. Preferred Qualifications:

Some college coursework in business management or a related field.

Experience in a supervisory or leadership role. Responsibilities:

Assist in managing daily operations and ensure compliance with company policies and procedures.

Support the training and development of team members to enhance their skills and performance.

Monitor inventory levels and assist in ordering supplies to maintain optimal stock.

Engage with customers to provide exceptional service and address any concerns or feedback.

Participate in team meetings and contribute ideas for improving operational efficiency and team morale.

Skills:

Strong communication skills are essential for effectively interacting with team members and customers, ensuring a collaborative work environment. Problem-solving skills will be utilized daily to address operational challenges and enhance customer satisfaction. Time management skills are crucial for prioritizing tasks and meeting deadlines in a fast-paced setting. Leadership skills will be developed through mentoring and guiding team members, fostering a culture of growth and accountability. Additionally, organizational skills will aid in managing inventory and maintaining a well-structured work environment.