Patient Counselor - Legal

Position Summary

Process accounts involving liabilities, estates and bankruptcies in accordance to North Carolina Cease and Desist (legal provision that prevents creditors from pursuing debtors for money owed). Review and monitor accounts placed in a legal status hold through the EPIC work queues. Perform the duties of a Patient Counselor and Assistant Patient Counselor as required. Perform other related responsibilities as requested or required.

Responsibilities

Validate, process bankruptcy notices and file proof of claims in accordance to North Carolina Cease and Desist.

Daily communication with attorney offices, insurance adjusters, and other third parties (verbal and written).

Process accounts involving liabilities and estates.

Provide liens and various legal documents to attorney offices.

Submit subpoenas and other legal documents to the clerk of court.

Validate estates for all North Carolina counties.

Assist walk-in patients, paralegals, attorneys and other legal representatives. Minimum Requirements

Associate degree or higher plus 2 yrs of formal experience in Health Occupations, Business, Attorney Office, Criminal Justice or related

Paralegal experience preferred.

One additional year of related experience may be substituted for one year of the required education with a maximum substitution of two years.

More than 2 years experience in an Attorney's office, Business Office or Doctor's office preferred. Other Information

Onsite role (based out of Greenville, NC)

Monday - Friday day shift:

8:30 a.m. - 5:00 p.m.

Great Benefits

#LI-AH2

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Childrens Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.