EHR Laboratory Systems Coordinator I

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Job Posting Title:

EHR Laboratory Systems Coordinator I

Location:

Dallas - Shared Services

Additional Posting Details:

Monday - Friday

8:00 am - 4:30 pm

Job Description:

Duties/Responsibilities

Coordinating and Leadership Functions:

Provide regular status reports to management as required

Lead meetings as required and participate on committees as directed

Participate in customer discussion offering suggestions and recommendations

Maintain a positive image when dealing with deadlines and demanding, highly stressful situations

Organize discovery sessions to identify the operational needs of the organization

Mentor analysts dedicated to assigned application

Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings

Work all levels of incidents and change orders independently

Analysis Functions:

Analyze any customer-reported problems to determine corrective action and provide timely feedback

Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs

Identify the most appropriate methods for build and report distribution

Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings

Participates in Epic upgrades; coordinates testing and go-live activities.

Reporting Functions:

Build and maintain Reporting Workbench reports

Answer questions by interpreting data at a deeper level and providing actionable recommendations

Documentation and Testing Functions:

Ensure department documentation is at current levels

Preform application and integration testing for the assigned module

Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects

Interpreting Workflows Functions:

Understand and can analyze Epic workflows

Assist with translation of workflow based report requests to specific data points required for report development

Third Party Applications Functions:

Support integration with third party applications, when applicable

Data Innovations middleware updates; coordinates testing and go-live activities

Manage and maintain interfaces between laboratory analyzers and Epic Beaker using Data Innovations Instrument Manager

Training Functions:

Builds and maintains the Epic Master Training environment (MST) and training curriculum

Provides end user support and training

Required Skills/Abilities

Bachelor Degree or commensurate healthcare experience required, applicable Master's Degree is desirable.

Medical technologist or medical lab technician certification is preferred.

Minimum of 2 years of related experience in a hospital and/or hospital-based clinic environment is desireable.

Applicable Epic certification(s) must be current or obtained within 9 months of employment.

2 years of previous experience in the build, training, and/or support of the Epic Systems electronic health record suite is preferred.

Supervisory or leadership experience preferred.

Certification/Proficiency Requirements

Required - Epic Beaker (Clinical and Anatomic Pathology)

Desirable - Medical Technologist or Medical Lab Technician

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