Job Overview:
The responsibilities of a home inspector require a broad range of abilities. In addition to technical knowledge of home systems, the inspector must have the interpersonal skills to communicate findings both verbally and in a written report format.
This position will work with the business owner and/or additional team members to achieve the highest level of customer satisfaction, revenue goals and standards of practice.
Candidates must have home inspection certification.
Primary Responsibilities:
Complete a concise and detailed inspection of the home including but not limited to all crawl spaces and attic areas
Convey all findings in a professional manner using proper grammar and punctuation
Communicate professionally with real estate agents and customers
Consult and make recommendations to real estate agents and customers for the various value packages and/or additional services offered by the Pillar To Post franchise business owner
Maintain accurate records of all home inspections including photos, written details about the inspection and the filing of completed inspection reports
Maintain a strong sense of time management to ensure all inspections are arrived at 15 minutes prior to scheduled start time and home inspections are completed within the allotted time frame
Establish a proactive follow up process to ensure all customers are contacted in a reasonable time frame
Communicate the pricing model offered by the Pillar To Post franchise business owner
Complete all paperwork and follow established company procedures from initiation through completion of the booked home inspections
Participate in marketing events such as lunch and learn events, trade shows, and office visit marketing programs
Responsible for the collection of payment at the completion of the home inspection
Coordinate placement and pickup of specialized testing equipment
Responsible for all company issued equipment
Job Specifications:
Basic knowledge of residential home systems and components
Proven ability to achieve professional goals
Ability to develop and deliver presentations
Ability to create, compose, and edit written materials
Ability to resolve problems, conflict, and complex communication issues
Ability to deal with a variety of emotions and frustrations from the home buyer. This requires emotional maturity and stability on the part of the home inspector
Strong interpersonal and communication skills
Strong time management, multi-tasking and organizational skills
Maintain a professional appearance and provide a positive company image to the public
Working knowledge of how to use an iPad
Requires significant local travel to current and potential clients. This requires the possession of a valid state driver’s license and reliable vehicle.
Willingness to work a flexible schedule (this could include weekends)
Pass all assessments administered during the hiring process
Pass Pillar To Post and state-required training and testing