Compliance Manager

Description

Prima r y R e sponsibilitie s : Manage the overa l l inspe c ti o n p r o c e s s and t eam for property.

Skill Requi r ement s :

§ Ba c he l or ' s Degree or eq u ival e nt i n work exper i en c e

§ Prop e rty M a na g ement exper i en c e preferr e d

§ Strong organiz a ti o nal a nd c o m m un i c a ti o n ski l l s

§ E x c e l l ent word proc e s s i ng, mathemat i c and c o mputer s k i l ls required

§ E x perien c e man a ging a t e am

Duties and R esponsibilities:

Del i ver an exce p ti o nal le v el of s e rvice to our cl i e nts

Understand c o m m un i ty a s s o ciation op e rat i on s, governing do c uments and proc e s s es a nd proc e dures

As s i s t management a s ne e ded in a l l areas of c o venants.

Sc h ed u le and oversee an n ual ins p e c t io n s, disclos u re ins p e ct i on s /r e - ins p e c ti o n s, vehi c le i n spections and c o mpla i nt related i n s pe c ti o ns

Aid in i n s p e ctions of other prec i n c ts as need e d

Review re s umes, s c he d ule/atte n d interviews a n d aid in the proc e ss of hiri n g new i n s pe c t ors

Sup e rvise and tra i n c ovena n ts i n spectors

Maintain and up d ate Covena n ts In s pe c tor Manual

Manage ann u al i n s p ection timeline and u p date accordingly

Provide C o m m un it y S e rvic e s Manager w i th wee k ly ins p e c tion sc h ed u le

O v er s ee and en s ure t h at the viol a tion proc e ss is properly enf o rced wi t h the ap p ropri a te timely follow up

Corre s po n d with hom e owners, realt o rs/pr o perty managers and re s idents regarding noti c e s, c o mpla i nts and gu i de l ines q ue s ti o n s / conc e rns

Review and ap p rove dis c los u re inspection wor k s h eet, photos and viol a ti o n letters

Send dis c l o s ure viol a ti o n letters to E x e c u t ive As s i s tant for c o rporate proc e s s ing

Review a n d ap p rove a l l violati o n l etters

Review a n d ap p rove c harge pa c k e ts to s end to corporate/ a ttorney

Maintain property files

Investi g ate violat i on co m plaints

Provide Su b -As s o c iati o n s with violation r e ports a s reque s ted

P h y sical R equirem e nts

§ Capable of wor k ing extended ho u rs, to include evening s, wee k ends and ho l idays as nece s s a ry.

§ Able to s e e well en o ugh to read fa i nt or parti a l l y ob s c u red writ i ng or pa i n t ing, with c orrect i ve le n s e s if needed.

§ Must be able to s p eak Eng l i s h in a c l ear and un d er s tandable voice so that

vario u s types of co m m u nic a ti o ns may be c o nducted with pe o ple of v ar i ous levels of ed u c a ti o n and c a pa b i l ities, to inc l ude the exch a nge and re c eipt of inf o rmation over the te l ep h on e .

§ Po s it i on involves s i t t ing, stan d in g, stoo p ing, k n ee l ing, p u s hing, s h o vin g, l i fting, c a rr y ing and movi n g ob j e c ts that c a n wei g h up to 25 lbs. Th i s mo v e ment c a n o c c u r th r ou g ho u t the day. Must also be ab l e to c l imb se v eral fl i ghts of stairs i f n e cessary.

§ Th i s posit i o n will alternate between wor k ing i nd o ors in a c o ntr o l l ed c l imate and with p r op e r l i ghting, to an outdoors s e t ti ng with varia b le climate and l i ghting.

§ Must be ab l e to inter a ct with all types of indivi d ua l s, be menta l ly alert, detail or i ented, and with good reas o ning ski l ls.

§ Must be ab l e to work in sma l l and c o nf i ned spac e s for extended periods of time.

§ Must have f i ng e r d e xterity for typin g/ u s ing a ke y bo a rd.

Enviro n mental Requirem e nts

§ Must be able to work o n more t han one a s sig n ment at a ti m e with fre q ue n t interr u pt i ons, c h an g es and de l ays. Must be ab l e to remain fo c u s ed and work eff e ctively, eff i c i ently, a nd c h eerfu l l y un d er s u ch c i rcumstanc e s. For safety reas o n s, e mployee mu s t remain alert to wor k ing c o ndit i ons a n d aware of s a fety, h e alth, and environmental con c erns.

§ Must be ab l e to work e f fe c tively and c h eerfu l ly in an envir o nment whi c h m a y be stre s sf u l due to adver s ar i al s i tuati o n s re s ulti n g from the proper performan c e of d u ti e s.

The p h y s i cal d e mands des c ri b ed h e r e are r e presentat i ve of t h o s e t h at mu s t be met by an empl o y e e to su c cessful l y perform the e s s e ntial fun c ti o n s of the j o b. Rea s on a ble a c c o m m od a ti o ns may be made to e na b le i n divi d ua l s with d i sabi l it i e s to perform the e s s e nt i al f u n c ti o n s .