Architect with Azure AVD

Role : O365 Architect with Azure AVD

Location : Dallas, TX (Monday to Thursday Onsite & Friday Remote)

Duration : 6 Months

Job Duties:

The Systems Engineer is responsible for the configuration, management, troubleshooting and issue resolution for critical business services across the globe.

These services include SSO, SharePoint, File Sharing, Communication and Collaboration Azure Computer Services, and support for Email, Active Directory. The engineer will also work with our Helpdesk, Application, and ECS teams, to provide end-to-end support for platform, image, applications, and end users via a ticketing system.

Additional Duties and Requirements

Administration of Office 365 Services: Exchange, SharePoint, OneDrive, and Teams

Manage and configure Azure compute to include Azure virtual desktop services

User Administration (Azure Active Directory, Office 365)

Create and configure SharePoint users, sites and configure SharePoint server features

Mobile Device Management via Intune

Take part in technical projects related to Office 365

Maintain awareness of Office 365 roadmap, releases and license levels

Ticket Triage and Issue Resolution

Level 2 Escalation Support

Daily Monitoring and Alert Responses

Engineer images for Windows 7, Windows 10, Windows 11 Operating Systems. Experience & Skills Required:

3+ years of hands-on experience with Office 365, Microsoft SharePoint, or Microsoft Exchange

2 + years of Azure Virtual Desktop experience is preferred.

Extensive PowerShell Scripting

Strong Documentation and Communication Skills (Verbal/Written) in English

Problem Solving & Troubleshooting Skills

Customer Service

Change Management

Knowledge and experience troubleshooting these platforms: Microsoft Exchange, Active Directory, DNS, SharePoint, Teams, OneDrive for Business, SMTP\\Mail Relay, Outlook client configuration and PowerShell

Expert knowledge of mail delivery including Active Sync, MX, DKIM, SPF and email security gateways

Proven experience with Microsoft Active Directory services including forest and domain design, policies, trusts, replication and topology

Expert level knowledge of Exchange including user and security management and configuration

Knowledge of High Availability, Load Balancer, Firewall and Basic Networking Concepts.

Capable of Independently Solving Simple to Complex Problems

Experience with Skype for Business and Teams services, design and topology are strongly desired

Advanced experience in SharePoint administration and configuration

Strong Organizational Skills and the Ability to Manage a Diversified Workload.

3-5 years in an Exchange/O365 Administration role or Service desk support of these products and knowledge of Azure computing.