Field Service Technician

About Us

Bulldog Gaming partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Bulldog Gaming is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.

Job Description:

Position Basics

Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc.,

Rates range from $18-$21/hour, dependent on related work experience & proficiency

Clock in from home

Will train inexperienced candidates

Company-supplied vehicle + fuel card

Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards Qualifications

Great Customer Service

High school diploma or equivalent

Relevant experience preferred but not required - ATM, amusement, gaming or other electronic / mechanical aptitude (examples - HVAC, low voltage, cable, phone, internet, automotive)

Ability to communicate effectively & follow written or verbal instruction

Strong organizational, problem-solving, analytical skills

Computer literacy helpful but not required

Valid driver's license

Minimum of 21 years of age

Frequently required to lift/push weights up to 50 pounds Summary

The primary responsibilities of this position include, but are not limited to, maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Bulldog Gaming, loading and unloading supplies, as well as assisting in other areas as needed.

Duties and Responsibilities

Respond to and troubleshoot service calls for equipment repairs in a timely manner

Interact with clerks, restaurant staff, management, and customers to solve issues as they arise

Provide exemplary customer service

Manage inventory to ensure parts are available when repairs are needed

Complete all necessary documentation for device entry and logs

Perform auditing procedures on amusement devices, dispensers, and ATMs

#AEGaming

Base Pay Range:

$18-21 per hour, based on experience

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Bulldog Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.