Regional Director of Operations (RDO)

Relocation assistance is available for qualified candidates who are willing to relocate to Missouri in order to take on this exciting and demanding role.

As a recognized leader in the fields of long-term care, skilled nursing, and rehabilitation services, our organization remains deeply dedicated to delivering high-quality healthcare solutions across a variety of locations throughout the region. In the state of Missouri, our well-established facilities in Springfield and St. Louis proudly serve diverse and vibrant communities, providing compassionate, patient-centered care alongside innovative health programs designed to meet evolving needs. We place a strong emphasis on achieving operational excellence while simultaneously fostering meaningful and lasting relationships within the communities we serve.

We are actively seeking a talented Regional Director of Operations (RDO) to oversee a complex, high-demand territory that is primarily based in St. Louis, with operational coverage extending into Springfield and the broader southwest Missouri region. This position represents a high-impact leadership opportunity, where the selected individual will be fully responsible for ensuring the financial, clinical, and operational success of multiple Skilled Nursing Facilities (SNFs). The ideal candidate will bring strong experience in multi-site management and must be fully prepared to lead a portfolio of 5-7 facilities, overseeing a total of more than 50 direct reports. This challenging role requires a strategic and results-driven leader who possesses thick skin, exceptional resilience, and a genuinely hands-on approach to effectively navigating the unique challenges presented by the region.

Key Responsibilities:

Oversee all aspects of clinical, operational, staffing, marketing, and financial performance across a network of multiple SNFs to ensure comprehensive excellence.

Develop and skillfully execute targeted strategies aimed at securing financial success, encompassing thorough budget management, efficient collections processes, and sustainable revenue growth initiatives.

Foster and nurture strong relationships within local communities, hospitals, and broader healthcare networks in order to effectively drive marketing efforts and achieve meaningful census growth.

Lead, mentor, and develop facility Administrators along with their key leadership teams to consistently drive superior performance and maintain full regulatory compliance.

Ensure strict adherence to regulatory compliance standards while implementing industry-leading best practices in care delivery and operational efficiency across all sites.

Manage and continuously optimize staffing strategies to guarantee appropriate coverage levels and promote long-term talent retention throughout all facilities.

Analyze key performance indicators (KPIs) in detail to pinpoint specific areas for operational improvement, thereby enabling informed, data-driven decision-making.

Serve as a proactive problem solver and stabilizing force within a fast-paced, high-pressure environment that demands quick thinking and decisive action. Qualifications:

Must possess direct and relevant experience working within Skilled Nursing Facilities (SNFs) to be considered for this position.

Extensive background in multi-site management is required-candidates who are single-site administrators without this experience will not be considered under any circumstances.

Proven track record of effective leadership in the areas of financial oversight, marketing initiatives, staffing management, and clinical operations.

Demonstrated experience successfully managing 5 or more facilities that present diverse challenges and inherently complex operational dynamics.

Strong business acumen combined with deep operational expertise specifically within the healthcare industry as a whole.

Exceptional proficiency in navigating difficult and unpredictable environments while handling high-stress situations with composure and effectiveness.

Must currently reside in the Missouri region (relocation assistance may be provided for exceptional candidates, but daily commuting from outside the area is not an option).

A professional background with similar healthcare organizations will be viewed as a significant advantage in the selection process. Compensation & Benefits:

Competitive salary range of $160,000 - $200,000, with the final offer being highly dependent on the candidate's depth of experience and qualifications.

Attractive performance-based bonus structure that can reach up to 30% of the base salary, rewarding outstanding achievements.

Additional 3% profit-sharing incentive designed to recognize and reward contributions to the organization's long-term success and profitability.

Comprehensive benefits package that includes robust health, dental, and vision coverage, along with generous retirement plans to support future security.

Ample opportunities for meaningful career growth and advancement within the expanding organization.