Manager of Program Management

We are hiring now for a Manager of Program Management in Melbourne, FL - Join the SMTC Team!

Company Overview: At SMTC Corporation, we are driven by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is to be an inspiring organization that earns the trust and admiration of our customers. As the best-in-class EMS provider, we strive to achieve the highest industry returns, driven by our passionate and dedicated employees.

Benefits Highlights:

Competitive salary package with 401K and company match

Paid time off (PTO) and paid holidays

Tuition reimbursement for professional development

Comprehensive Medical HRA Plan

Short-term/Long-term Disability Insurance, and more. Position Overview: The Manager of Program Management is responsible for program management and is accountable for execution, customer satisfaction and financial performance through the day-to-day supervision of the Program Management Team. Role will facilitate the successful interface between the customer and the internal organization for the planning, processing and implementation of orders.

Responsibilities:

Serve as the primary interface between the Program Management Team staff and Site / Regional Senior Leadership

Establish with the Program Management staff the broad set of requirements that must be met by the functions in order to fulfill the Program Plan

Initiate and set goals for programs according to the strategic objectives of the organization

Responsible to lead the Program Management team and the programs they are managing

Establish the overall program budget and schedule controls for achievement

Responsible for managing the cost, schedule and technical performance requirements of multiple programs through all phases from inception to completion

Plan the programs from start to completion involving deadlines, milestones and processes to ensure program objectives are achieved.

Establish with the staff, effective schedule and cost controls, monitor and assess performance, identify problems, and institute corrective actions as required

Responsible for customer satisfaction which includes maintaining customer communication and overall management of the customer relationship

Coordinate or delegate, as required, internal and customer coordination of activities in order to assure performance to plan

Coordinate and evaluate with the staff, financial and other trade-off analyses required for reaching decisions with respect to proposed changes in the program

Refine the overall Program Plan, as required, to reflect on-going status, achievement and program changes

Perform other duties as assigned Education and Experience for the Manager of Program Management:

Bachelor's Degree preferred, or equivalent experience

Minimum of 6+ years in a manufacturing environment

Experience Planning, organizing, and directing.

Objective thinker, problem solver with ability to execute challenging tasks to completion.

Able to provide/reinforce the credibility and commitment of SMTC at appropriate executive levels within the customer community.

Ability to organize and coordinate customer visits, participation in appropriate symposiums and trade shows.

Understanding of the customer procurement processes and government funding approval.

Ability to make effective decisions regarding the profitability and achievability of pursuits.

Experience leading/managing diverse teams. Requires knowledge in the manufacturing arena/product operations environment

Practical knowledge of project management required

PMP Certification, Six Sigma Training a plus Physical/Mental Requirements:

Must be able to remain in a stationary position for extended periods while managing program plans, analyzing data, and communicating with internal teams and customers.

Regularly moves within office and production areas to oversee program execution and facilitate cross-functional collaboration.

Frequently operates office productivity equipment, including a computer, to track project progress, review schedules, and generate reports.

Communicates effectively with internal teams, executive leadership, and customers to align program objectives and resolve issues. Travel:

Occasionally travels to customer locations, supplier sites, and company facilities to support program management activities, around 10%.

Application Process: If you are excited about this opportunity and believe you have the skills and experience required, we encourage you to apply. Please submit your updated resume highlighting your qualifications to the posting. We look forward to receiving your application and welcoming you to the SMTC team!

SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status.

If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.