Restaurant HostServer Shift Coordinator

Restaurant HOST/SERVER Shift Coordinator must be 100% guest-focused and consistently project a positive, upbeat attitude!

As a customer greeter you hold a critical position as you are the first and last person our guests will see.

Your number one job priority is to consistently make a Good First Impression on all arriving guest by maintaining good eye contact and smiling when addressing all guests.

Responsibilities:

Managing our team of dynamic hosts, hostesses and food runners

Greeting guests in a friendly welcoming manner

Coordinating serving sections and opening and closing duties

Managing a wait-list

Communicating wait times to guests

Managing the seating chart

Seating guests and distributing menus

Cleaning tables and ensuring host area and restaurant is in order and clean

Taking and distributing to-go orders for individuals and to-go delivery services

Qualities:

Customer service experience and consistency

People skills with compassion and empathy

Professionalism and ability to remain calm

Ability to plan and multi-task under pressure

Organization and attention to detail

Ability to plan and be proactive in carrying out planning

Understanding of basic math

Be high-energy with great verbal communication skills

Understand what it is to be part of a team

Experience:

1-3 Years Experience as a Host/Hostess

1-3 Years Experience in Team Management

1-3 Years Experience in the Restaurant Industry

Proven track record of success