Gate Attendant - Part Time

Part Time: Friday & Saturday 7am to 3pm

Job Summary:

This position represents TW by providing exemplary customer service for members, visitors, and employees in a friendly and professional manner as a first point of contact. The Gate Attendant is primarily responsible for managing TW’s security access gate.

Maintains attitudes and behaviors that demonstrate and uphold the Mission Statement of Trinity Woods (TW), supports the TW core values and shows an understanding of TW’s person-centered philosophy.

Job Requirements:

High school graduate or GED

Driver’s License

Minimum of two years’ experience in a similar or customer service position, prior security experience preferred.

Ability to work with minimal supervision

Exceptional communication, customer service and people skills

Good organizational skills, follow-up and follow through

Ability to handle multiple tasks at one time

Strong critical thinking skills

Basic computer skills Responsibilities:

Provides overall management of TW’s security gate through which anyone requesting entrance to property must pass

Provide a friendly greeting to individuals arriving at the gate for check-in

Validate and authorize access to visitors and record information as required.

Monitor video surveillance as needed.

Enforce facility rules and regulations in a courteous and professional manner.

Report suspicious activity, safety hazards or security incidents immediately to the appropriate personnel.

Provide directions, assistance and information to guests and residents.

Assist emergency responders to proper destination.

Maintain cleanliness and order at the gatehouse and surrounding area.

Answer phone calls made to the gate.

Other duties and assignments as required.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.