Tailored Care Management Supervisor

**Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!**

Lead with Purpose. Empower with Compassion.

Are you a visionary leader with a heart for transforming lives? At Easterseals PORT Health, we believe in the power of leadership to spark meaningful change in the lives of individuals living with mental health challenges, substance use disorders and disabilities. We are seeking a Supervisor to guide our Tailored Care Management team with compassion, clarity, and commitment. This position is based in Raleigh, NC.

This is more than a job. It's a calling to lead a dynamic team in delivering whole-person care that empowers individuals to thrive, not just survive. If you're ready to be part of a movement that restores hope, renews dignity, and reimagines what's possible-this is your moment.

Your Role in Our Mission

As our Tailored Care Management Supervisor you'll serve as a cornerstone of our care management model-bringing strategic oversight and inspiring leadership to a team that makes a measurable difference every day.

You will:

Champion innovative care for individuals across Durham, Wake, Cumberland, and Johnston Counties.

Mentor and support Care Managers to deliver high-quality, person-centered services.

Drive program excellence through strategic planning, quality improvement, compliance, and fiscal oversight.

Foster collaboration and creativity while keeping people-clients and staff-at the heart of everything we do. Your leadership will ensure that those we serve not only receive the support they need but feel seen, heard, and empowered to take control of their journey forward.

Why Join Us?

When you lead with Easterseals PORT Health, you join a mission-first, people-focused organization that's changing the landscape of behavioral health and disability services across North Carolina and Virginia.

We offer:

Competitive salary: $60,000-$63,000 based on experience

Flexible hybrid schedule: Work-from-home + community-based service opportunities

Supportive hours: Monday-Friday, 8 AM-5 PM, with flexibility for team and client needs

Comprehensive benefits (for benefits eligible positions):

Generous PTO and holidays

Medical, Dental, Vision + FSA

Life & Disability Insurance

403(b) Retirement Plan

Employee Assistance Program & Legal Services

Professional development & training opportunities, including AHEC

Student Loan Forgiveness (PSLF) eligible Plus, we provide all the tools you need to lead with confidence and impact.

What We're Looking For

We're seeking a mission-driven leader with:

A Master's degree in a human services field

Full or provisional license: LCAS, LMFT, LCSW, LCMHC, or RN

At least 3 years of experience in care management, coordination, or case management

Minimum of one (1) year of supervisory or team lead experience preferred

Strong communication, crisis de-escalation, and strategic problem-solving skills

A valid driver's license and insurance for work travel

Ready to Apply?

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Language, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.