Landscape Enhancement Manager

Job Title: Enhancement Manager

Department: Maintenance

Reports to: Maintenance Director

The Enhancement Manager (EM) schedules and directs personnel and resources towards

providing quality, cost-effective enhancement services for clients. EMs support the Account

Manager(s) in estimating, design and client meetings as needed. Work may involve reviewing

contracts to ascertain service, machine, and workforce requirements; answering inquiries from

potential customers regarding methods, material, and price ranges; and preparing estimates

according to labor, material, and machine costs.

Duties/Responsibilities:

• Understanding client needs via regular communication with the Account Manager(s)

• Managing all landscape enhancement services, including the coordination of all

materials, people, equipment and subcontractors required to produce quality work

• Daily communication with the service crews to review specific client needs and property

details.

• Hands-on training and supporting of crew members, including proper operation of

equipment, pruning techniques, safety, and quality standards.

• Maintaining and managing all required administrative systems, including but not limited

to time approvals in Aspire, job databases, and service schedules.

• Ordering materials as needed and monitor costs and deliveries.

• Inspect completed work to ensure conformance to specifications, standards, and

contract requirements.

• Schedule work for enhancement crews, depending on work priorities, crew or

equipment availability, or weather conditions.

• Monitor project activities to ensure that instructions are followed, deadlines are met,

and schedules are maintained.

• Develop a clear understanding of the hourly and cost budgets for each of your jobs.

Monitor by reviewing job costs regularly. Communicate job cost information to

installation crew leaders & managers on a regular basis to control hours and costs.

• Oversee and coordinate all tree & plant material purchases for the company. This

includes the Design/Build and Commercial Construction departments.

• Orders should be delivered/received as close as possible to anticipated planting dates to

avoid stress of plants/trees that may be held for too long.

• Network and maintain relationships with nursey stock growers to keep Angelo's in good

position for availability and competitive pricing of materials.

• Ensure purchase order numbers are properly included on all orders and approve

invoices for all plant & tree purchases made.

• Help to maintain a facility that reflects our professional image and provides a safe,

comfortable environment for all employees and visitors.

• Inspect delivered plant materials for quality and adherence to specifications.

• Organize & maintain stored plants and trees inspecting for signs of insects and/or

disease and overall health and ensure proper treatments as needed.

• Document all client interactions in Aspire software.

Required Skills:

• Excellent knowledge of plant materials, growth habits, and overall plant health.

• Exceptional communication skills.

• Valid Drivers License

• Excellent time management skills with a proven ability to meet deadlines.

• Strategic planning in logistics when organizing field crews and the delivery of materials

to a work site on schedule.

• Technology-savvy and ability to learn software with ease. (Knowledge of Aspire is a plus)

• Strong analytical and problem-solving skills.

• Ability to work in a flexible environment.

• Must be a self-starter and be self-motivated.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to function well in a high-paced environment.

• Bi-lingual in Spanish is a plus

Education and Experience:

• College degree in a green industry related field (i.e., Horticulture, Agronomy, Landscape

Architecture)

• 3+ years of prior management, design, customer service, production, or leadership experience.