Mail & Print Services Supervisor

Description:

The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, overseeing timekeeping and attendance, and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs.

Key Responsibilities:

Mail Services:

* Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries.

* Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices.

* Monitor USPS postage accounts for recall mail and postage, including PO Box payments.

* Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom.

* Ensure compliance with postal regulations and internal policies.

* Manage mailroom equipment, supplies, and vendor relationships.

* Support bulk mailings and special delivery requests.

Print Services:

* Supervise print production including copying, scanning, and finishing services for headquarters and local plants

* Oversee departmental print requests to ensure timely, high-quality output.

* Responsible for leased equipment contract and maintenance on the related equipment.

* Coordinate with external vendors for large-scale or specialty print jobs.

* Monitor and update the online print shop order page to keep competitive services and pricing.

Supervisory & Administrative Duties:

* Supervise union employees, ensuring adherence to work rules, schedules, and performance standards.

* Manage timekeeping, attendance tracking, and payroll inputs for assigned staff.

* Conduct regular team meetings, training, and performance evaluations.

* Address employee concerns and escalate issues as needed in accordance with labor agreements.

Job Requirements

Requirements:

* Bachelor's degree required (business, etc)

* 3-5 years of experience in mailroom, print services, or related operations.

* Prior experience supervising union-represented employees strongly preferred.

* Strong organizational, leadership, and communication skills.

* Proficiency with office equipment and basic computer applications.

Preferred Requirements:

* Graphic design experience with digital print production knowledge.

* Familiarity with timekeeping systems.

* Ability to manage multiple priorities in a fast-paced environment.

* Knowledge of sustainability practices in print and mail operations.