IT Technical Writer/Trainer

IT Technical Writer/Trainer

Location - Richmond, VA 23219

Interview Type - Both Web Cam and In Person Interview

Work Arrangement-Hybrid (looking for nearby Candidate within 50 to 60 miles)

Must Have Skills: IT Technical Writer/ Trainer.

Proficient in Documentation

PMP a plus

Complete Description:

*Local Richmond, VA candidates please

*Candidate must be willing and able to interview onsite

*Candidate must also be able to work onsite 2-3 days/week

*Contractor will be responsible for purchasing parking through VDOT's Parking Management Office or procuring their own parking

*engagement to be extended beyond 6/30/24, possibly 6-12+ months

The Project Management Technical Writer/Trainer will be responsible for documenting procedures via job aids, templates, forms, flow diagrams, and presentation decks. They will create, update training programs, and conduct trainings as required.

The Project Management Technical Writer/Trainer will be working in the Project Management Office (PMO) documenting procedures via job aids, templates, forms, flow diagrams, and presentation decks. The Project Management Technical Writer will also create and update training programs provided by the PMO, and conduct trainings as required. The procedures and training cover all phases of Waterfall, Agile, and Hybrid technology projects.

RESPONSIBILITIES:

• Create and update job aids, templates, forms, flow diagrams and presentation decks on the subject of technology project management and the methodologies employed at Virginia Department of Transportation (VDOT) and Virginia Information Technologies Agency (VITA).

• Create, update and deliver training programs to technology project managers.

• Consult with other members of the PMO and subject matter experts within the organization to develop content for documentation and training programs.

• Coordinate to obtain approval of procedures and training developed with PMO management and key stakeholders.

• Manage working relationships with key stakeholders at all levels, including executive management, business management, vendors, project sponsors, suppliers, and technology management.

• Additional responsibilities as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong background in technology project management.

• Strong experience increating written documentation including update job aids, templates, forms,flow diagrams and presentation decks.

• Strong experience creatingand delivering training programs.

• Strong written and verbal communication skills.

• Strong analytical, organizational, and decision-making skills.

• Exceptional interpersonal skills for collaborating.

• Ability to plan in a rapidly changing environment and to provide guidance for changes as required.

• Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.

• Exceptional knowledge of both Agile and Waterfall project management principles and practices.

QUALIFICATIONS

•

The candidate shouldhave 10 years of overall IT experience with emphasis on technology projectmanagement.

• The candidate must have a minimum of 2 years of experience creating proceduredocumentation such as job aids, templates, forms, flow diagrams andpresentation decks.

• The candidate musthave a minimum of 2 years of experience creating and delivering trainingprograms.

• The candidate must beproficient in written communication tools such as Word, Excel, Powerpoint,andVisio.

• The candidate musthave a working knowledge of Microsoft Project

• The candidate must beproficient in real-time delivery of training programs.

• The candidate must have experience in creating recordings of training programs that can be used on demand by the target audience.

• PMP Certification through PMI or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers is a plus.

• Experience with VITA's Commonwealth Technology Portfolio (CTP) system and process is strongly preferred.

Require/Desire Skills

Overall IT experience with emphasis on technology management Required 10 Years

Experience creating procedure documentation such as job aids, templates, forms, flow diagrams and presentation decks. Required 2 Years

Presentation skills. Experience creating and delivering training programs. Proficient in real-time delivery of training programs. Required 2 Years

Written communication skills. Proficient in written communication tools such as Word, Excel, PowerPoint, and Visio Required 2 Years

Working knowledge of Microsoft Project. Required 1 Years

Must possess an active PMP from PMI OR a PM certification from VITA (no other certifications are accepted) Highly desired 1 Years

PMP or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers for Category 4 Projects. Highly desired 1 Years

VITA CTP Highly desired 1 Years