Physician Account Manager

The Physician Account Manager is responsible for driving territory growth and profitability through providing service and the resolution of issues in support of several sales territories; the Physician Account Manager does not have call point ownership on any of the accounts within the geography; close cooperation with physician account executives is essential to support the collaborative selling model.

This is a field-based role. The territory encompasses Atlanta and Atlanta North, Georgia. Applicants must currently reside in the territory. Responsibilities:

Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customerneeds

Ensure customer retention by maintaining relationships with current accounts

Drive growth in their assigned Key Accounts

Identification and pursuit of up-selling and cross-selling opportunities in cooperation with Physician Account Executives or "Specialty" Account Executives.

Partner with Physician Account Executive to resolve account specific service issues

Partner with Customer Solutions Group to facilitate, prioritizeand resolve customer service issues

Escalate service issue non-resolution as appropriate

Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed)

Provide continuing education to the customer on new technologies and laboratory testing

Ensure compliance with company policies and government regulations

Complete all administrative tasks thoroughly and promptly

Follow up communications with Physician Account Executives and customers

Qualifications:

Required WorkExperience:

Three to four years of experience in sales or with account ownership

Knowledge:

Knowledge of Healthcare Industry and general economics of business.

Skills:

Ability to develop and sustain strong customerrelationships;strong planning and organizational skills

Excellent oral and written communication and presentation skills

Solid PC skill including Microsoft Software.

49209

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.