Medical Records Technician

Medical Records Technician

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking a Medical Records Technician to support KABS and our government customer in Poplar, MT. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Medical Records Technician is responsible for managing and maintaining medical records within the Billings Area Indian Health Service (BAIHS) system. This position ensures accurate documentation, proper handling of protected health information, and efficient administrative support for healthcare operations.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

Scan medical documents into electronic patient record systems

Organize and maintain physical and electronic medical records

Ensure all medical documentation is properly filed and accessible

Verify completeness of medical records and identify missing documentation

Maintain accurate patient charts and medical history files

Answer incoming telephone calls promptly and professionally

Verify patient eligibility and insurance information

Update patient registration pages with current demographic information

Verify all third-party insurance information and coverage details

Obtain Medicare secondary payer signatures when required

Assist patients with basic inquiries regarding their medical records

Process Release of Information requests from patients and authorized entities

Verify proper authorization and patient consent for information disclosure

Prepare and transmit medical records in accordance with HIPAA regulations

Maintain logs of all information requests and releases

Ensure timely processing of ROI requests within established timeframes

Maintain confidentiality of all protected health information (PHI)

Support Health Information Management department operations

Collaborate with healthcare staff to ensure proper documentation

Assist with quality assurance activities as needed

Maintain accurate work logs and productivity records

Required Qualifications:

High school diploma or equivalent

Completion of medical records technician training program or equivalent experience

Basic knowledge of medical terminology

Understanding of HIPAA regulations and healthcare privacy requirements

Proficiency in computer applications and electronic health record systems

Strong attention to detail and organizational skills

Excellent written and verbal communication abilities

Preferred Qualifications:

Previous experience in medical records or healthcare administration

Knowledge of medical coding systems (ICD-10, CPT)

Experience with electronic health record (EHR) systems

Familiarity with insurance verification processes

Experience working in Indian Health Service or federal healthcare settings

Essential Skills:

Strong organizational and time management abilities

Ability to handle multiple tasks simultaneously

Professional telephone etiquette and customer service skills

Ability to work independently with minimal supervision

Team collaboration and communication skills

Problem-solving and analytical thinking

Adaptability to changing priorities and procedures

Physical Requirements:

Ability to sit for extended periods

Manual dexterity for computer operation and document handling

Visual acuity for reading and reviewing documents

Ability to lift and move files and records as needed

Compliance Requirements:

Successfully complete background check process

Maintain strict confidentiality of all patient information

Adhere to HIPAA regulations and privacy standards

Follow all facility security protocols and procedures

Complete required training and orientation programs

Maintain professional appearance and conduct

Comply with all Indian Health Service policies and procedures

Security Requirement:

Ability to obtain public trust

Technology Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Experience with electronic health record systems

Basic understanding of medical records databases

Ability to learn new software applications quickly

Knowledge of scanning and document imaging systems

Career Development:

Opportunities for professional development and training

Potential advancement to specialized roles within health information management

Continuing education support for healthcare-related certifications

Working Conditions:

Location: Fort Peck Service Unit facilities (Verne E. Gibbs Health Center and Chief Redstone Health Center)

Environment: Office setting within healthcare facilities

Our Equal Employment Opportunity Policy: The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions.