Business Development Coordinator

Job Summary:

The Business Development Representative is responsible for receiving, processing and coordinating all incoming telephonic sales inquiries, showroom floor requests and internet queries. He/She promptly responds to sales and service requests by coordinating/collaborating with the appropriate dealership department manager.

The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.

Benefits:

Medical- 4 plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days (annually)

401(k) with an employer match

Employee Assistant Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties and Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

Answer all incoming Sales Appointment call using script

Follow up with all non-appointment incoming sales calls

Contact unsold showroom traffic leads using a script

Follow up with appointments and missed appointments

Confirm all pending appointments (sales and service)

Follow up with aged sales leads

Track sold vehicles

Track and follow up with hot sheets

Work with internet sales leads by contacting customers and getting a set appointment for a dealership visit

Adhere to all company policies, procedures and safety standards

Perform other duties as assigned Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting: Remaining in the seated position

Walking: Moving about on foot

Lifting: Raising or lowering an object from one level to another (includes upward pulling) 10-25 lbs.

Reaching: Extending hand(s) and arm(s) in any direction

Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling

Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips

Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly

Hearing: Perceiving the nature of sounds by ear

Vision: Clarity of vision at 20 inches or less

Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye

Color Vision: Ability to identify and distinguish colors

Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions: Be able to work in a climate-controlled environment

Exposure to:

Electric Shock

Atmospheric conditions

Noise We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.